TROUBLESHOOTING

If a problem develops with the SP-1 system it is usually caused by common occurrences. The following is a basic troubleshooting guide to be used prior to contacting your supplier if the need arises. DO NOT MAKE ANY INTERNAL ADJUSTMENTS TO THE SYSTEM PRIOR TO CONTACTING YOUR SUPPLIER.

NO DETECTION

1.Insure that the power supply is plugged into an AC with the proper voltage.

2.Feel the case of the power supply for warmth. Warmth indicates the power supply is generating low voltage.

3.Check system detection with more than one hard tag.

4.Turn system 90 degrees and check for detection.

5.Move system to different area of store to check for detection.

WEAK DETECTION

1.Turn system 90 degrees and check detection.

2.Move system to different area of store and check detection.

PHANTOM ALARMS

1.Insure that no hard tags are within 4-1/2 feet of the system.

2.Turn system 90 degrees and monitor phantom alarms.

3.Move system to different area of store and monitor phantom alarms.

Contact your supplier for further instructions.

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