ALARM HANDLING

There are three reasons for the system to alarm:

1. The REAL alarm:

The occurrence of a shoplifting attempt.

2.The ACCIDENTAL alarm:

a)Personnel neglected to remove a tag at the point of sale.

b)An electronic security access card has been carried into the store by a customer, or

c)A previously purchased product, with an active tag, from another store using a similar system.

3.The PHANTOM alarm:

The alarm sounds for no apparent reason.

If an alarm occurs follow your companies policies and procedures for the type of alarm event.

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