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The CD or DVD drive cannot access a disc.
Check the following:
•Make sure the disc is supported by the drive. If your computer has a
•When placing the CD or DVD in the drive tray, make sure it is secure in the spindle on the drive tray.
•Make sure the CD or DVD is free from scratches or smudges. If the CD or DVD is dirty, clean it using a disc cleaning kit. Remember to follow the instructions included with the kit.
•If the problem does not lie with the disc, your CD or DVD drive may be dirty. Clean it using a drive cleaning kit. Follow the instructions included with the kit.
The keyboard does not respond.
Try attaching an external keyboard to the USB connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work.
Check the following:
•Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.
•Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.
•Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).
•During the POST, press F2 to access the BIOS Utility and verify that the infrared port is enabled.
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