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3 Troubleshooting my computer

Requesting service

ITW

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

There are two ways to access Acer for technical support and information:

Internet service worldwide (www.acersupport.com)

Technical support numbers in various countries

You can view a list of technical support numbers by following these steps:

1Click on Start, Settings, Control Panel.

2Double-click on System.

3Click on the Support Information button.

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Acer 4500 Series, 2300 Series, 4000 Series manual Requesting service, Itw