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Acer 4315 Modem-Related Symptoms, Symptom / Error, Check or do the following in sequence, Chapter

Models: 4315

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Page 111

Modem-Related Symptoms

Symptom / Error	Check or do the following in sequence

Internal modem does not work correctly.	Modem phone port
	Modem combo board
	Mainboard

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 103.

Chapter 4

101

Page 111

Image 111

Acer 4315 Modem-Related Symptoms, Symptom / Error, Check or do the following in sequence, Modem phone port, Mainboard

Contents

PRINTED IN TAIWAN Acer Aspire 4715Z/4315 Service GuideChapter Revision HistoryUpdates DateCopyright Disclaimer Conventions Preface Table of Contents System SpecificationMachine Disassembly and Replacement System UtilitiesSystem Block Diagram and Connector Locations TroubleshootingOnline Support Information Model Definition and ConfigurationFRU Field Replaceable Unit List Test Compatible ComponentsPage Platform System SpecificationFeatures ChapterI/O Interface Power SubsystemDimensions and weight CommunicationYour Acer Notebook Tour Front ViewDescription Description Closed Front ViewLeft View IconIcon Right ViewRear Panel Enable the computer to stay cool, even after prolonged useBottom Panel IconDescription Function IndicatorsIndicates when the hard disk drive is active IconDescription Easy-launch ButtonsIcon FunctionTouchpad Basics TouchpadMain touchpad FunctionLeft Button Right ButtonLock Key Using the KeyboardLock Keys and Embedded Numeric Keypad Desired AccessWindows Keys IconDescription Function HotkeysHot Key IconThe Euro symbol Special KeysThe US dollar sign Using the System Utilities Acer Empowering TechnologyEmpowering Technology Password Acer eNet Management Chapter To switch between power plans Acer ePower ManagementUsing Power Plans To create a new power planChapter Battery statusAcer ePresentation Management Acer eDataSecurity Management for selected models Acer eLock Management Acer eRecovery Management Chapter Acer eSettings ManagementAcer eSettings Management also Lets you set an asset tag for your systemTo launch Windows Mobility Center Windows Mobility CenterAcer GridVista dual-display compatible 2. Select Tasks & Scans Launch ManagerNorton Internet Security How do I check for viruses?Specification Hardware Specifications and ConfigurationsSpecification SpecificationHard Disk Drive Interface SpecificationBIOS SpecificationSpecification SpecificationSpecification SpecificationCombo Drive Interface SpecificationSpecification Keyboard and Input DevicesDVD Drive Interface Battery SpecificationLCD Inverter Board ACPI mode System Power ManagementPower Management AC AdapterBIOS Setup Navigation Keys BIOS Setup UtilityEntering BIOS Setup BIOS Setup Primary MenusDescription Information MenuNOTE The system configuration information varies in different models ParameterDisabled Main MenuEnabled EnabledParameter Security MenuClear or Set Clear or SetRemoving a System Password Clearing the Supervisor or User PasswordSetting a System Password Changing a System PasswordOperation Description Default settingShort to clear supervisor and user password Hardware gapChapter Boot MenuExit Menu ParameterDescription BIOS Recovery Chapter Machine Disassembly and Replacement Disassembly RequirementsChapter Pre-disassembly Instructions General InformationChapter Main Screw List Disassembly ProcessExternal Module Disassembly Process External Modules Disassembly FlowchartScrew List 1. See “Removing the Battery Pack” on page Removing the Battery PackRemoving the Express Dummy Card 2. Slide the battery lock/unlock latch to the unlock position3. Use a plastic flat-blade screwdriver to pry open the lower cover Removing the Lower Cover1. See “Removing the Battery Pack” on page 3. Remove the card from the slot2. See “Removing the Lower Cover” on page Removing the DIMM1. See “Removing the Battery Pack” on page 4. Remove the lower cover from the lower caseRemoving the WLAN Board Module M2 x L41.6 kgf-cm Removing the Hard Disk Drive Module Color Removing the Optical Drive ModuleStep Size QuantityTorque StepSize Quantity ColorMain Unit Disassembly Process Main Unit Disassembly FlowchartChapter Removing the CPU Heatsink Module Screw ListScrew Size Removing the CPU Chapter Removing the Keyboard1. See “Removing the Battery Pack” on page 3. Carefully pry up and out the keyboard and turn it overRemoving the Middle Cover Removing the LCD Module 11. Carefully remove the LCD module from the base unit Separating the Upper Case from the Lower Case Torque StepSize Quantity ColorRemoving the Speaker Modules Removing the Launch Board Bracket Removing the Touchpad Board Module Removing the Audio Board Torque StepSize Quantity ColorRemoving the USB Board Removing the Mainboard Removing the Modem Board Torque StepSize Quantity ColorRemoving the RTC Battery Chapter 18. Carefully detach the RTC battery from the SD card slotScrew Size LCD Module Disassembly ProcessLCD Module Disassembly Flowchart Main Screw ListRemoving the LCD Bezel Removing the Camera Board Removing the Inverter Board Removing the LCD with Brackets Chapter 19. Detach the acetic tape holding the camera cable to the LCD panel Removing the LCD Module Hinges Removing the LCD BracketsRemoving the Antenna Removing the Microphone Chapter 14. Remove the microphoneChapter TroubleshootingMemory Check System Check ProceduresExternal CD/DVD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Power AdapterCheck the Battery Pack Touchpad Check Power-On Self-Test POST Error Message Check or do the following in sequence Index of Error MessagesError Message List Error MessagesError Message List Error MessagesCheck or do the following in sequence POST Routine Description Phoenix BIOS Beep CodesCode BeepsCode BeepsPOST Routine Description POST Routine Description Initialize Extended BIOS Data AreaCode BeepsBeeps BIOS Beep Codes for Boot Block in Flash ROMFor Boot Block in Flash ROM CodeIndicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Symptom / ErrorSymptom / Error Power-Related SymptomsSymptom / Error PCMCIA-Related SymptomsSymptom / Error Power Management-Related SymptomsSymptom / Error Peripheral-Related SymptomsInternal modem does not work correctly Modem-Related SymptomsSymptom / Error Check or do the following in sequenceIntermittent Problems Undetermined Problems Chapter System Block Diagram and Connector Locations System Block DiagramChapter Board Layout Top ViewChapter Bottom View Hardware Gap Setting Short G67 gap to clear passwordChapter Chapter FRU Field Replaceable Unit ListChapter Aspire 4715Z/4315 Exploded DiagramDescription Aspire 4715Z FRU List No LX.AL40C.013Category Part NameAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionDescription Aspire 4715Z FRU List No LX.AL10Y.001/003/015Category Part NameAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionDescription Aspire 4315 FRU List No LX.AKZ0C.007Category Part NameAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionAcer Part No CategoryPart Name DescriptionChapter Model Definition and Configuration Appendix AAspire 4715Z/4315 Appendix B Test Compatible ComponentsDevice Description Microsoft Windows Vista Compatibility TestI/O Peripheral Compatibility Test VendorDevice Description I/O Peripheral Compatibility TestAppendix B VendorVendor I/O Peripheral Compatibility TestGame Test SW Utility and Application TestResult NIS Launch Manager Wireless AP Bluetooth AP Acrobat Reader OfficeSW Utility and Application Test Item DescriptionAppendix B Appendix C Online Support InformationAppendix C

Modem-Related Symptoms

Internal modem does not work correctly.

Modem phone port

Modem combo board