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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 37.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Acer 7100, 9400 manual Troubleshooting tips, Error messages Corrective action

7100, 9400 specifications

The Acer 9400 and 7100 series laptops are known for their robust performance and innovative features, catering to both casual users and professionals alike. These devices, designed for various computing needs, stand out due to their blend of power, portability, and advanced technology.

The Acer 9400 series is particularly recognized for its superior processing capabilities. Powered by the latest Intel or AMD processors, it ensures smooth multitasking and efficient performance for demanding applications. With options for high-resolution displays, the 9400 offers vibrant visuals and crisp colors, making it ideal for multimedia tasks and gaming. The integration of NVIDIA or AMD graphics cards enhances the visual experience, allowing users to enjoy graphically-intensive games and graphic design applications seamlessly.

On the other hand, the Acer 7100 series is tailored for students and professionals seeking a balance between performance and affordability. It features a lightweight design and long battery life, making it perfect for those who are always on the go. This series often includes features like a backlit keyboard, which ensures ease of use in low-light conditions, and an HD display that provides clear images and sharp text.

Both the 9400 and 7100 series are equipped with various connectivity options, including USB-C, multiple USB 3.0 ports, HDMI outputs, and Wi-Fi 6 capabilities, ensuring users can stay connected and transfer data at high speeds. The integration of Acer's proprietary technologies, such as Acer BlueLight Shield, reduces eye strain during extended use, while the Acer TrueHarmony audio system offers an immersive sound experience.

In terms of storage, both series provide options for SSDs, which not only enhance boot times but also improve overall system responsiveness. The expandable RAM capabilities ensure that users can upgrade their devices as their needs grow.

Overall, the Acer 9400 and 7100 series laptops stand out in the competitive market with their performance, versatility, and user-friendly features. Whether for gaming, work, or everyday tasks, they deliver a reliable computing experience, making them a worthy choice for various users seeking quality and efficiency in their devices.