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Troubleshooting

Problems

 

Possible Solutions

Power LED is not ON

Check to see if the power switch is in the

 

 

ON position.

 

Ensure that the Power Cord is connected.

 

 

 

No Picture

Check to see if the power switch is in the

 

 

ON position.

 

Ensure that the Power Cord is connected.

 

Ensure the video cable is securely

 

 

connected to the back of the monitor and

 

 

the computer.

 

Move the mouse or press any key on the

 

 

keyboard to bring the monitor out of "active

 

 

off" mode.

 

 

 

Picture shows inappropriate colors

See "Color Adjustment" to adjust RGB

 

 

color or to select color temperature.

 

 

 

Picture bounces or a wave pattern

Move or switch off electrical devices that

is present in the picture

 

may be causing interference.

 

Inspect the monitor's video cable and ensure

 

 

that none of the pins are bent.

 

 

 

Image is not sized or centered

Press select/auto key and the monitor will

properly

 

automatically optimize the position of your

 

 

display.

 

See "Position adjustment".

 

 

 

Caution: Do not attempt to service the monitor yourself or open the computer yourself. Please refer all servicing to qualified service personnel if the problems cannot be solved in "Troubleshooting" section.

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Acer AL1712 installation instructions Troubleshooting, Problems Possible Solutions