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A:If you are unable to solve a problem after reading these troubleshooting tips, take your computer to qualified personnel for servicing. Do not attempt to service your computer yourself.
Cordless Keyboard/Mouse Problems
Q: What type of batteries should I use?
A: Use only alkaline batteries, regardless of brand.
Q: What kind of battery life can I expect?
A:The battery life depends on the type of device and the amount of use. For the cordless optical mouse, you should expect to replace the batteries about every two months. For the cordless keyboard, a set of batteries should last about six months.
Q:I changed my batteries and now my mouse pointer doesn’t move or my keyboard doesn’t work. What can I do?
A.First, check that you have inserted the batteries correctly. Next, establish radio communication by first pressing the connect button on the front of the computer, and then pressing the connect button on your mouse or keyboard.
Q:Do my Aspire cordless mouse and keyboard use radio frequency or infrared technology?
A:The Aspire cordless mouse and keyboard both use radio frequency to communicate with a receiver built into the computer.
Q: What frequencies do my cordless mouse and keyboard use?
A: Channel 1 uses 26.995 MHz; Channel 2 uses 27.045 MHz
Q:How do I get the cordless mouse or keyboard to communicate with the receiver?
A:First, press the connect button on the front of the computer, and then press the connect button on your mouse or keyboard.
Q:How far from the computer can I use my cordless mouse or key- board?
A: Generally, the range should be no more than 2 meters/6 feet.
Q:My cursor doesn’t move or jerks around the screen. What can I do?
