6 Troubleshooting
102
Image is not full-screen.
Make sure the resolution is set to 800x600. Right-click on your Windows desktop
and select Properties to bring up t he Di splay Properties dialog box. Then click on
the Settings tab to make sure the resolution is set to the appropriate resolution.
Resolutions lower than t he specified resolution are not full-screen on the computer
or on an external monitor.
No audio is heard from the computer.
Check the following:
The volume may be muted. In Windows, look at the volume control icon on
the taskbar. If it is crossed -out, click on the icon and deselect the Mute
option.
The speakers may be turned off. Press Fn-F8 to turn the speak er s on (thi s hot
key also turns the spea kers off).
The volume level may be too low. In Windows, loo k at the volume control
icon on the taskbar. Click on the icon and adjust the level, or press the Fn-
key.
If headphones, earphones or external speakers are connected to the line-out
port on the computer’s right panel, the internal speakers automatically turn
off.
I want to eject the CD-ROM or DVD-ROM tray without turning on the power. I cannot eject the CD-ROM or DVD-ROM tray.
There is a mechanic al eject button on the C D-ROM or DVD-ROM drive. Simply
insert the tip of a pen or paperclip and push to eject the tray.
The keyboard does not respond.
Try attaching an external ke yboar d t o th e PS/2 c onne ct or on t he c omput er ’s rear. If
it works, contact your dealer or an authorized service center as the internal
keyboard cable may be loose.
The serial mouse does not work.
Check the following:
Make sure that the serial cable is plugged securely into the serial port.
During POST, press F2 to access the BIOS Utility and verif y that the serial
port is enabled. See “Onboard Devices Configuration” on page 93 for details.