ADDITIONAL INFORMATION
TROUBLESHOOTING
The following troubleshooting guide takes you through some of the more common problems associated with the installation and/or operation of a wireless system. If the problem persists, please call
NO POWER
•Make sure the receiver is charged and that the transmitter is properly connected to your computer. Try another USB port and use one directly on your computer, if possible (e.g. not through a hub).
NO SOUND
•Make sure the receiver is charged. If the indicator is red, the battery is low.
•Check that your music or communications software is transmitting sound as it normally should. Make sure the sound is not muted through the software.
•The ARWH2 is not set as the default audio device in your PC’s system setup. Use the audio settings in Windows® under Sounds and Audio Devices to select the ARWH2 as the audio output.
•Confirm that the receiver is turned on and linked to the transmitter (the indicator is steady blue). If the indicator is flashing blue, the receiver is not linked to the transmitter. Press and hold the LINK button on the transmitter and the Power button on the receiver for 3 seconds to link the units.
INTERRUPTED SOUND
•Make sure the receiver is charged. If the indicator is red, the battery is low.
•You may be out of range. Move closer to the transmitter. Sending the signal through certain materials, such as glass, tile, and metal, can decrease the effective transmitting distance of the system.
SKYPE ISN’T WORKING RIGHT
•Make sure Skype is set up correctly in the Tools menu. See page 9 for details on how to enable keyboard shortcuts.
LISTEN SAFELY!
Enjoy your earphones at a safe volume. Avoid or limit the amount of time you listen at higher
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