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Installing and Configuring Communications Software
If your modem came with a communications software package, it is strongly recom-
mended that you use this software for your modem. It’s default installation param-
eters have been specially configured to work with this modem. The Users Guide for
this program can be found inside the modem package. It can be supplied in either
soft-bound copy or on CD-ROM (depending on the model you purchased). Some
configurations are packaged without communications software. Check your packag-
ing to see if communications software is included.
If you wish to use another software package, be sure that it supports this modem.
Most Software Manufacturers have a listing of supported modems on their websites
or BBSs. Check these sites to see if this model is supported. If you are unsure or your
brand of software supports only a few modems, try selecting “Hayes Compatible” or
“Standard Modem.” This may work in certain cases.
Some software programs allow manual input of parameters. For the users of these
programs, here is a listing of the Data/Fax/Voice Command Standards supported.
Data: TIA/EIA-602
Fax: TIA/EIA-578 for Class 1 Fax
Voice: TIA IS-101 support for TAD (Telephone Answering Device)
Init String: AT&F&C1&D2W2
TIA IS-101 Commands not supported:
Caller ID
Full Duplex Speakerphone
VoiceView
Note: some programs must be configured to communicate with the modem on the
same COM port and or IRQ setting used by the modem. See the section titled “In-
stalling the Modem” section for instructions on how to determine your COM Port
and IRQ settings.

The Modem’s Voice Features

This modem supports TIA IS-101 commands applicable to a Telephone Answering
Device. In order to take advantage of this feature, you will need a Sound Blaster®
compatible sound card equipped with an external microphone and external speakers.
A software application which supports these TAM functions is also required.
A modem based Telephone Answering Machine works by using a sound card equipped
with a microphone to record an outgoing message. This message is stored as a .wav
file which is transferred to the modem by the application program when an incoming