Actiontec electronic GT704WGB manual 4ROUBLESHOOTING, #ANNOTN5SE THEHNTERNET 0HYSICAL #ONNECTIONS

4ROUBLESHOOTING

4HIS CHAPTER CONTAINS A LIST OF PROBLEMS THAT MAY BE ENCOUNTERED WHILE USING THE 'ATEWAY AND TECHNIQUES TO SOLVE THEM .OTE THAT THESE TECHNIQUES MAY NOT BE SUC CESSFUL IN ALL CASES !LSO INCLUDED IS A LIST OF FREQUENTLY ASKED QUESTIONS

4ROUBLESHOOTING

#ANNOTN5SE THEH)NTERNET

0HYSICAL #ONNECTIONS

%NSURE THE 'ATEWAYS 0OWER LIGHT IS ON AS WELL AS THE APPROPRIATE LIGHTS FOR ANY ACTIVE CONNECTIONS %THERNET 53" 7IRELESS  )F THE CONNECTION IS NOT ACTIVE RECONNECT THE APPROPRIATE CABLE OR ADAPTER

#ONNECTION TOOTHEH2OUTER

#HECK THAT THE DEFAULT )0 ADDRESS THE COMPUTER IS RECEIVING IS CORRECT BY SELECTING 3TART2UN TYPING CMD IN THE h/PENv TEXT BOX AND THEN TYPING IPCONFIG 4HE )0 ADDRESS SHOULD BE X WITH hXv REPRESENTING A NUMBER FROM  THROUGH   AND THE $EFAULT 'ATEWAY ADDRESS SHOULD BE  )F NOT RESTART

THE COMPUTER TO ALLOW THE 'ATEWAY TO ASSIGN A )0 ADDRESS )F A STATIC )0 ADDRESS WAS PREVIOUSLY ASSIGNED TO THE COMPUTER IT WILL NEED TO BE REMOVED BEFORE THE 'ATEWAY CAN DYNAMICALLY ASSIGN A NEW )0 ADDRESS !FTER THE COMPUTER RESTARTS CHECK THE )0 ADDRESS OF THE COMPUTER AGAIN )F IT IS STILL NOT CORRECT TYPE IPCON FIG  NOTE THE SPACE AFTER IPCONFIG TO RECEIVE AN EXPLANATION ON HOW TO RELEASE AND RENEW THE )0 ADDRESS

/NCE THE )0 ADDRESS HAS BEEN VERIFIED AS CORRECT OPEN A 7EB BROWSER )N THE h!DDRESSv TEXT BOX TYPE  AND CLICK 'O 4HE 'ATEWAYS 7EB

#ONFIGURATOR -AIN -ENU SCREEN APPEARS VERIFYING THE 'ATEWAYS ACTIVE CONNECTION