Actiontec electronic PCI0839-01 manual My computer cannot find my Home DSL Modem

Models: PCI0839-01

1 31
Download 31 pages 51.81 Kb
Page 20
Image 20

HOMEDSLP.FM Page 21 Tuesday, September 19, 2000 9:46 AM

My computer cannot find my Home DSL Modem

If your modem seems to have performed the installation, go to the Start menu on your task bar, Settings, Control Panel, System and Device Manager. If there are any yellow excla- mation marks or red x’s then contact Actiontec technical sup- port.(Figure 6)

Figure 6: Device Manager

Since installing my Home DSL Modem, my 56K analog modem does not work.

If your modem seems to have performed the installation, go to the Start menu on your take bar, Settings, Control Panel, System and Device Manager. If there are any yellow excla- mation marks or red x’s then contact Actiontec technical sup- port.(Figure 6)

When I pick up my phone, there is no dial tone.

Check to see if your phone line is properly connected to the microfilters. If all your lines are properly connected and still there is no dial tone, contact your telephone company for assistance.

What if I don't see the "Windows New Hardware Wizard" driver installation screen after I reboot?

If you do not see that screen, then Windows did not detect your ADSL card. Possible reasons for this might be:

Troubleshooting 21

Page 20
Image 20
Actiontec electronic PCI0839-01 My computer cannot find my Home DSL Modem, When I pick up my phone, there is no dial tone