GE PFSS6SMXSS Consumer Support Troubleshooting Tips, Before you call for service…, Installation

Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem Possible Causes What To Do

Operating Instructions

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
is first plugged in.	cool down.
Often occurs when large	• This is normal.
amounts of food are
placed in refrigerator.
Door left open.	• Check to see if package is holding door open.
Hot weather or frequent	• This is normal.
door openings.
Temperature control	• See About the controls.
set at the coldest setting.

Installation Instructions

Consumer Support Troubleshooting Tips

	TurboCool function has been	• This is normal when the TurboCool function is activated.
	activated.	See About TurboCool for more information.
Refrigerator or freezer	Temperature controls not set	• See About the controls.
compartment too warm	cold enough.
	Warm weather or frequent	• Set the temperature control one step colder.
	door openings.	See About the controls.
	Door left open.	• Check to see if package is holding door open.
Frost or ice crystals	Door left open.	• Check to see if package is holding door open.
on frozen food
	Door openings too frequent	• This is normal.
(frost within package
	or too long.
is normal)
Frequent “buzzing”	Ice Off feature is turned	Non-LCD models:
sound	off, but the water supply	• Press and release the ICE OFF/LOCK pad on the control
	to the refrigerator has not	panel to turn on the Ice Off feature, and then the
	been connected.	icon will be displayed. Keeping the Ice Off feature
		on will damage the water valve.
		LCD models:
		• On the LCD screen, select SETTING, then SYSTEM to get
		access to the icemaker.
Small or hollow cubes	Water filter clogged.	• Replace filter cartridge with new cartridge or with plug.
Automatic icemaker	Ice Off feature is turned on.	Non-LCD models:
does not work		• Press and release the ICE OFF/LOCK pad on the control
		panel to turn off the Ice Off feature, and then the
		icon will disappear.
		LCD models:
		• On the LCD screen, select SETTING, then SYSTEM to get
		access to the icemaker. Select ON.
	Water supply turned off or	• See Installing the water line.
	not connected.
	Freezer compartment	• Wait 24 hours for the refrigerator to completely
	too warm.	cool down.
	Piled up cubes in the storage	• Level cubes by hand.
	bin cause the icemaker
	to shut off.
	Ice cubes stuck in icemaker.	• Turn off the icemaker, remove cubes and turn
		the icemaker back on.

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