ACTiSYS Corp. | IR Printer Adapter IR100M+/100M/100MP |
TROUBLE SHOOTING AND COMPATIBLE PRINTERS LIST
For help on general and miscellaneous problems you may be experiencing with your printing, refer to the following pages for possible solutions. Look up your problem and try the solution.
Note: Please Check your printer is on the
Problem | Solution |
When I try to print from | Be sure your mobile device’s infrared port is activated. |
my mobile device, the | Be sure the IR100MP’s eye is aligned well with your mobile eye. |
LED is not on. | Be sure there is no obstruction between two eyes. |
| Be sure the distance between two eyes met the infrared requirements. |
When I try to print from | Check if your printing software is on the Actisys recommend software list. If |
my mobile device, the | not, contact Actisys technical support. |
LED flashes or on, but | Be sure the printing port is set to infrared. |
nothing prints out or the | Be sure the printer settings are correct. |
printout is not readable. |
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Problem | Solution |
When I try to print from | Be sure AC adapter has firmly connected to IR100M+. |
my desktop PC, nothing | Be sure the cable between your desktop and IR100M is firmly connected. |
prints out (pass through). | Be sure IR100M+ is firmly attached to printer. |
| Be sure your PC printing set to parallel port. |
| Be sure your printer power is ON. |
| Be sure your printer settings are correct. |
When I try to print from | Be sure AC adapter has firmly connected to IR100M+. |
my mobile device, the | Be sure your mobile device’s infrared port is activated. |
LED is not on. | Be sure the IR100M’s eye is aligned well with your mobile eye. |
| Be sure there is no obstruction between two eyes. |
| Be sure the distance between two eyes meet the infrared requirements. |
When I try to print from | Check if your printing software is on the Actisys recommend software list. If |
my mobile device, the | not, contact Actisys technical support. |
LED flashes or on, but | Be sure the printing port is set to infrared. |
nothing prints out or the | Be sure the printer settings are correct. |
printout is not readable. |
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Release 3.2, December | 9, 2003 | 13 |
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