ACTiSYS Corp.IR Printer Adapter IR100M+/100M/100MP

ACT-IR100M Trouble Shooting Table

IF your IR100M version is v2.2 or below, you MUST follow the power sequence.

Problem

Solution

The power LED is not on.

1

Be sure there is 110V AC power supply to your wall outlet.

 

2

Be sure AC adapter is firmly plugged in the wall outlet.

 

3

Be sure AC adapter’s output is 7.5V ~ 12V inside positive.

 

4

Be sure AC adapter is firmly attached to IR100M.

When I try to print from

1

Be sure the cable between your desktop and IR100M is firmly

my desktop PC, the

 

connected.

parallel port LED does

2

Be sure IR100M is firmly attached to printer.

not flash or on at all,

3

Be sure your PC printing set to parallel port.

nothing prints out

 

 

When I try to print from

1

Be sure your printer power is ON.

my desktop PC, the

2

Be sure your printer settings are correct.

parallel port LED flashes

 

 

or on, but nothing prints

 

 

out or the printout is not

 

 

readable.

 

 

When I try to print from

1

Be sure your mobile device’s infrared port is activated.

my mobile device, the

2

Be sure the IR100M’s eye is aligned well with your mobile eye.

infrared port LED does

3

Be sure there is no obstruction between two eyes.

not flash at all.

4

Be sure the distance between two eyes meet the infrared requirements.

When I try to print from

1

Check if your printing software is on the Actisys recommend software

my mobile device, the

 

list. If not, contact Actisys technical support.

infrared port LED flashes,

2

Be sure the printing port is set to infrared.

but nothing prints out or

3

Be sure there is no conflict between the infrared and other devices.

the printout is not

4

Be sure the printer settings are correct.

readable.

 

 

If the problems exist, please contact ACTiSYS technical support.

Release 3.2, December

9, 2003

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