ADCP-90-216

Issue 2, January 1998

8. CUSTOMER SUPPORT SERVICES

8.01ADC offers the following customer support services. For calls originating in the U.S.A. or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside the U.S.A. or Canada, dial 612-946-3475or 612-946-3000.

BCG Technical Assistance Center

Technical Information

Extension 3475

System/Network Configuration

E-Mail: bcgtac@adc.com

Product Specification

 

Product Application

 

Training

 

• Installation and Operation Assistance

 

Troubleshooting and Repair

 

Field Assistance

 

 

 

Sales Administration

Quotation Proposals

Extension 3000

Ordering

 

Delivery

 

General Product Information

 

 

 

Product Return Department

ADC Return Authorization number and instructions

Extension 3000

 

must be obtained before returning products.

E-Mail: repair&return@adc.com

 

 

 

 

 

8.02Product information and service can also be obtained by writing ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota 55440-1101, U.S.A.

Contents herein are current as of the date of publication. ADC reserves the right to change the contents without prior

notice. In no event shall ADC be liable for any damages resulting from loss of data, loss of use, or loss of profits and ADC further disclaims any and all liability for indirect, incidental, special, consequential or other similar damages. This disclaimer of liability applies to all products, publications and services during and after the warranty period.

This publication may be verified at any time by contacting ADC’s Technical Assistance Center at 1-800-366-3891, extension 3223 (in U.S.A. or Canada) or 612-946-3223 (outside U.S.A. and Canada), or by writing to ADC Telecommunications, Inc., Attn: Technical Assistance Center, Mail Station #77, P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.

© 1998, ADC Telecommunications, Inc.

All Rights Reserved

Printed in U.S.A.

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