TROUBLESHOOTING
PROBLEM | CAUSE | SOLUTION | |
No sound | • Power AC lead unplugged or | • Check if AC lead is plugged in | |
| power not switched on | and power switched on | |
| • Tape Monitor selected | • | |
| • Mute on | • Switch off Mute | |
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No sound on one channel | • Speaker not properly connected | • Check connections and speakers | |
| or damaged. | • Check leads and connections | |
| • Input lead disconnected or | • Select appropriate Surround | |
| damaged | mode (large or small) | |
| • In Setup “OFF” for surround |
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| speaker selected |
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No sound on surround channels | • No surround mode selected | • Select a Surround Mode | |
| • Mono sound source | • Test system with Stereo or | |
| • Speakers not properly | Dolby Surround material | |
| connected | • Check speakers and connections | |
| • Surround volume level too low | • Increase surround volume level | |
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No sound on center channel | • In Setup “OFF” for center | • Select appropriate Center | |
mode (large or small) | |||
| speaker selected | ||
| • Check speaker and connection | ||
| • Speaker not connected properly | ||
| • Increase center volume level | ||
| • Center volume level set too low | ||
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“Dolby Digital” OR “DTS” auto- | • Source not connected using | • Connect digital output of source | |
detection function does not work | digital input | to | |
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Weak bass/Diffuse stereo image | • Speakers wired out of phase | • Check connections to all | |
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| speakers in the system | |
Remote control handset not | • Batteries dead, or incorrectly | • Check or replace batteries | |
working | inserted | ||
• Remove obstruction | |||
| • IR transmitter or receiver | ||
| • Place unit away from direct sun, | ||
| windows obstructed | ||
| reduce amount of ambient light | ||
| • IR receiver in direct sun or very | ||
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| bright ambient light |
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No sound with tuner | • Antenna leads incorrectly | • Check antenna connections to | |
preamplifier | |||
| connected | ||
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| • Station not selected or weak | ||
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| signal with FM Mute on. |
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Noise, hiss on AM and FM | • Weak signal | • Check station tuning. Adjust or | |
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| replace antenna. | |
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Distortion on FM | • | • Check station tuning. Adjust or | |
| ence from another station | replace antenna | |
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Whistles or buzzes on FM & AM | • Interference from other | • Check station tuning. Switch off | |
or move the source of the | |||
| electrical sources - computers, | ||
| electrical noise | ||
| games consoles | ||
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Whistles or buzzes on AM | • Interference from fluorescent | • Check station tuning. Adjust or | |
lighting or electrical motor | replace AM antenna | ||
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| • Station signal too weak. | • Check station tuning. Adjust or | |
No RDS name (PS) | replace antenna | ||
• Station not transmitting RDS data | |||
| • No remedy | ||
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