Adesso 2100 Series manual Product Support, Possible Cause Possible Solution, Email Support

Possible Cause	Possible Solution
Scanner is not	Be sure proper host type is selected.
programmed to work	For RS-232, ensure the scanner’s communication
with the host.
	parameters match the host’s settings.
	For keyboard emulation configuration, ensure the
	system is programmed for the correct keyboard type,
	and that the CAPS LOCK key is off.
	Be sure editing options (e.g. UPC-E to UPC-A
	Conversion) are properly programmed.

14.Product Support

If our FAQ Service & Support web pages does not help you resolve your product issues found at http://www.adesso.com/faqs.asp please contact Adesso Technical Support by emailing support@adesso.com or calling (800) 467-1195 from 9:00AM to 6:00PM PST from Monday through Friday.

Email Support:

Email your request to support@adesso.com and include the following information:

•Your Name

•Day time telephone number

•Day time fax number

•Operating System

•Model number of your Adesso product

•Description of how you installed and set up your Adesso product

•Description of your technical difficulty

Phone Support: (800) 467-1195

Before you call us for Tech-Support, please provide below information:

•Product model number and Serial number

•Operating System

•Description of how you installed and set up your Adesso product

•Description of your technical difficulty

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