Obtaining Service
All specifications and product design subject to change without notice.
Such revisions do not entitle the buyer to corresponding changes, improvements,
additions, replacements or compensation for previously purchased products.
Before Calling for Service
Before calling for service, check the following
items:
• Make sure unit is plugged into outlet.
• Check the outlet for p ower. Test outlet with lamp to
make certain outlet has power.
• Make sure ice machine's switch is in the "ON"
position.
• Make sure that there is cold water supplie d to the ice
machine.
• Make sure drain plug on bottom of reservoir is
inserted.
• Make certain unit is level from front to back and side
to side.
• Make certain that the drain line to the ice machine is
unrestricted or kinked.
• Use troubleshooting guide, pages 11-14 for other
diagnosis.
If you are not able to correct the problem, contact your
dealer or the manufacturer. Be sure to have the model
number and the serial number handy before you call. The
model and the serial number are located on the lower
front part of the ice machine's cabinet.
How to Obtain Service
Your ice machine requires little service because the best
and most up-to-date materials, equipment and quality
control methods are employed throughout the
manufacturing process.
If trouble occurs during normal operation, read "Things to
remember" section first and, if necessary, check the
troubleshooting guide. If service becomes necessary:
1. Contact the dealer where your appliance was pur-
chased or the manufacturer for the name of the
nearest authorized service representative. The ser v-
ice representative will have full authority to make
any repairs deemed necessary.
2. If you are in an area where there is no service repre-
sentative, write or call the manufacturer directly. We
will make recommendations as to the proper proce-
dure for correction. Service work and replacement
parts, if required, will be provided as covered by
your limited warranty.
3. In all correspondence regarding service, be sure to
give the model number, serial number and proof of
purchase.
4. Try to have information or description of the nature
of the problem, how long the unit has been run-
ning, the room temperature, water temperatures,
and any additional information that may be helpful
in quickly solving the problem.
Every new ice machine that leaves the factory contains this
Owner's Guide. Keep this Owner's Guide in a safe place for
convenient reference.
For Your Records
SEND IN YOUR WARRANTY RECORD CARD
IMMEDIATELY AFTER TAKING DELIVERY OF YOUR
ICE MACHINE.
Date of Purchase
Dealer's Name
Dealer's Address
Dealer's city Dealer's State Zip
Appliance Serial Number
Model Number
Date Warranty Card Mailed (within 10 days of purchase)
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