Troubleshooting Four
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Such revisions do not entitle the buyer to corresponding changes, improvements,
additions, replacements or compensation for previously purchased products.
Problem
Ice cubes are sticking together.
Ice level is too high.
Ice level is too low.
Water keeps backing up into the ice bin
(gravity drain).
Water keeps backing up into the ice bin
(drain pump).
The drain pump cycles on and off erratically.
Possible Cause
Ice consumption is low.
Room temperature is too warm.
The ice machine is not level.
Room temperature is too warm.
Ice deflector is not in place or secured properly.
Bin level sensing tube needs adjusted.
The ice machine is not level.
Room temperature is too cold.
The selector switch is not in the "ON" position
Inadequate drain system.
Foreign material in ice bin drain.
Drain pump tubing kinked or restricted.
Inlet screen to the drain pump is restricted or
blocked.
Drain pump and/or the ice machine are not level.
Vent line to the drain pump is restricted or kinked.
Discharge line is restricted or kinked.
The drain pump is not level.
Correction
Use the ice in the bin frequently. Ice will stick together if left in insulated
bin over long periods of time.
Move the unit to an area where temperature is below 90 deg. F.
Use a level to check the unit for level from side to side and front to rear.
Move the unit to an area where temperature is below 90 deg. F.
Check to see that the ice deflector is in place and secured below the
grid-cutter.
You can adjust the bin level sensing tube by simply pressing directly
down on the tube 5 inches from the front of the tube to get a desired
bin level.
Use a level to check the unit for level from side to side and front to rear.
Move the unit to an area where temperature is above 55 deg. F.
Set the rocker switch on the grille of the ice machine to the "ON"
position.
Restriction or improperly installed drain lines will cause water to back
up into the ice bin. Make certain there are no kinks or restrictions in the
drain lines. If necessary, consult a qualified plumber.
Foreign material is restricting or blocking the ice bin drain located at the
right rear corner of the ice bin. The drain will need to be cleared.
Check inlet, discharge, and vent line tubing for any kinks or restrictions
and repair as necessary.
Clean the inlet screen to the drain pump.
Check and level if necessary the drain pump as well as the ice machine.
Check the vent line for any restrictions or kinks and repair as necessary.
Check the discharge line and connection to the desired drain for any
restrictions or kinks and repair as necessary.
The drain pump must be level. Check for level on the top of the drain
pump case and adjust the tubing or use shims to level.
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