Troubleshooting Four
Problem | Possible Cause | Correction | |
Ice cubes are sticking together. | Ice consumption is low. | Use the ice in the bin frequently. Ice will stick together if left in insulated | |
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| bin over long periods of time. |
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| Room temperature is too warm. | Move the unit to an area where temperature is below 90 deg. F. | |
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Ice level is too high. | The ice machine is not level. | Use a level to check the unit for level from side to side and front to rear. |
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| Room temperature is too warm. | Move the unit to an area where temperature is below 90 deg. F. | |
| Ice deflector is not in place or secured properly. | Check to see that the ice deflector is in place and secured below the |
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| Bin level sensing tube needs adjusted. | You can adjust the bin level sensing tube by simply pressing directly |
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| down on the tube 5 inches from the front of the tube to get a desired | |
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| bin level. | |
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Ice level is too low. | The ice machine is not level. | Use a level to check the unit for level from side to side and front to rear. | |
| Room temperature is too cold. | Move the unit to an area where temperature is above 55 deg. F. |
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| The selector switch is not in the "ON" position | Set the rocker switch on the grille of the ice machine to the "ON" |
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| position. | |
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Water keeps backing up into the ice bin | Inadequate drain system. | Restriction or improperly installed drain lines will cause water to back | |
(gravity drain). |
| up into the ice bin. Make certain there are no kinks or restrictions in the | |
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| drain lines. If necessary, consult a qualified plumber. | |
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| Foreign material in ice bin drain. | Foreign material is restricting or blocking the ice bin drain located at the | |
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| right rear corner of the ice bin. The drain will need to be cleared. | |
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Water keeps backing up into the ice bin (drain pump).
Drain pump tubing kinked or restricted. | Check inlet, discharge, and vent line tubing for any kinks or restrictions |
| and repair as necessary. |
Inlet screen to the drain pump is restricted or | Clean the inlet screen to the drain pump. |
blocked. |
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Drain pump and/or the ice machine are not level. | Check and level if necessary the drain pump as well as the ice machine. |
The drain pump cycles on and off erratically. Vent line to the drain pump is restricted or kinked. | Check the vent line for any restrictions or kinks and repair as necessary. | ||
| Discharge line is restricted or kinked. | Check the discharge line and connection to the desired drain for any |
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| restrictions or kinks and repair as necessary. | |
| The drain pump is not level. | The drain pump must be level. Check for level on the top of the drain |
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| pump case and adjust the tubing or use shims to level. | |
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All specifications and product design subject to change without notice. | 13 |
Such revisions do not entitle the buyer to corresponding changes, improvements, additions, replacements or compensation for previously purchased products.