Appendix C — T roubleshooting
Th is s e c t io n g iv e s s o lu t io n s f o r s o me c o mmo n p ro b le ms y o u may c o me ac ro s s wh e n s t art in g u p o r u s in g y o u r S n ap S c an 1 2 3 6 u .
T he r e ’s no U SB por t fr e e for y our s c a nne r .
n Ch e c k if y o u c an u s e a USB port o n t h e k e y b o ard o r mo n it o r.
nUs e a US B h u b .
T he s ta tus indic a tor fa ils to light up.
nV e rif y t h e p o we r c o n n e c t io n t o t h e s c an n e r.
n I f t h e p o we r c o n n e c t io n is wo rk in g , c o n t ac t y o u r d e ale r o r lo c al A g f a s u p p o rt c e n t e r.
T he s c a nne r m a k e s a n unus ua l nois e a nd the s c a nne r la m p doe s not m ov e ba c k a nd for th w he n y ou c onne c t the s c a nne r .
n Th e s c an n e r was n o t p ro p e rly u n lo c k e d . I mme d iat e ly d is c o n n e c t t h e p o we r c o rd an d u n lo c k t h e s c an n e r p ro p e rly , o r c o n t ac t y o u r d e ale r o r lo c al A g f a s u p p o rt c e n t e r.
T he s ta tus indic a tor on the s c a nne r ’s ope r a ting pa ne l s ta r ts
blink ing a t a highe r fr e que nc y a fte r the pow e r
A malf u n c t io n h as b e e n d e t e c t e d b y t h e s c an n e r.
nCh e c k if y o u h av e u n lo c k e d t h e s c an n e r.
nDis c o n n e c t t h e p o we r c o rd an d c o n n e c t it ag ain .
n I f t h is d o e s n o t h e lp , p le as e c o n t ac t y o u r d e ale r o r lo c al A g f a s u p p o rt c e n t e r.
T he s c a nne r la m p flic k e r s , dim s , or fa ils to c om e on.
n Th e c o ld c at h o d e lamp n e e d s t o b e re p lac e d . Co n t ac t y o u r d e ale r o r lo c al A g f a s u p p o rt c e n t e r.
A p p e n d i x C — Tr o u b l e s h o o t i n g | 47 |
