Troubleshooting / Others

Trouble with Print Quality

To check the print quality, execute a test print as follows.

1 Press Menu/Exit (Pause) button on the printer panel.

2 Press S button until the System Information menu appears.

3 Press X button.

4 Press S button until the Test Print menu appears.

5 Press Enter button to print each color page.

Trouble

Corrective Action

On the Test Print,

The toner is almost depleted.

a single color is not

Replace the toner cartridge.

uniform or many

 

The print cartridge is damaged.

vertical streaks

Replace the print cartridge.

(both light and dark)

 

of slightly different

 

density and non-

 

uniform color are

 

present.

 

 

 

On the Test Print,

Paper does not match the

halftone area has

environmental conditions, or it

areas of weak color.

has too much moisture.

 

Try fresh paper, or another

 

type of paper.

 

Store media in the original,

 

dust-free package in the

 

same environmental

 

conditions as the printer.

 

 

A single color

The color density is set

appears faded.

incorrectly in the printer panel.

 

Refer to "Adjusting the Color

 

Density (Color Calibration)" in

 

the Settings and Printing

 

section.

 

The toner is almost depleted.

 

Replace the toner cartridge.

 

 

 

The print cartridge is damaged.

 

Replace the print cartridge.

 

 

For detailed information, refer to “Trouble with Print Quality” in the Maintenance and Specifications section.

Media

This printer is designed to work well with most types of paper. However, differences in paper may have significant effects on the quality of the print or the reliability of paper handling. For detailed information, refer to “Media” in the Maintenance and Specifications section.

Options and Supplies

Please contact the reseller from which the printer was purchased when purchasing options or supplies.

Options

Model Number

Description

KX-CLAD1

Automatic Duplex Unit for DP-CL18

 

 

DA-DS1

Optional Paper Feeder

 

 

DA-MC2

Upgrade Kit (for PostScript 3)

 

for DP-CL18

 

 

DA-MC3

Upgrade Kit (for PostScript 3)

 

for DP-CL22

 

 

KX-CLEM3

128 MB DIMM (Memory)

 

 

KX-CLEM4

256 MB DIMM (Memory)

 

 

KX-CLHD2

2.5Hard Disk Drive

 

 

Supplies

It is recommended that genuine Panasonic supplies are used.

Model

Description

Average Life

 

Number

 

(pages)*1

 

DQ-UR3C

Cyan Toner Cartridge 6K

6,000

 

 

 

 

 

DQ-UR4C

Cyan Toner Cartridge 3K

3,000

 

 

 

 

 

DQ-UR3M

Magenta Toner Cartridge 6K

6,000

 

 

 

 

 

DQ-UR4M

Magenta Toner Cartridge 3K

3,000

 

 

 

 

 

DQ-UR3Y

Yellow Toner Cartridge 6K

6,000

 

 

 

 

 

DQ-UR4Y

Yellow Toner Cartridge 3K

3,000

 

 

 

 

 

DQ-UR3K

Black Toner Cartridge 6K

6,000

 

 

 

 

 

DQ-UP3C

Color Print Cartridge

15,000

 

 

 

 

 

DQ-UP3K

Black Print Cartridge

15,000

 

 

 

 

/Troubleshooting

DQ-FU3

Fuser Unit

100,000

 

 

 

page coverage for a particular paper size

(5% coverage

DQ-BF3

Waste Toner Cartridge

14,000

 

DQ-BE3

Accumulator Unit

100,000

 

DQ-BR3

Transfer Roller

100,000

 

*1The rated life expectancy of each consumable is based

 

on printing under specific operating conditions such as

 

per color at standard quality on A4 size paper). The

Others

actual consumables life will vary depending on its use

 

and other printing variables including page coverage, paper size, media type, print quality, continuous or intermittent printing, number of color planes, ambient temperature and humidity.

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