Appendix A: Troubleshooting and Support 50
Appendix A: Troubleshooting and Support

Troubleshooting

The camera does not start up
! The camera is switched off. Slide the PLAY/OFF/REC auto return switch towards REC or
PLAY.
! The camera is automatically switched off because of 5 minutes of inactivity. Slide the
PLAY/OFF/REC auto return switch towards REC or PLAY.
! The batteries are too weak. Replace them.
The Shutter button does not work
! The camera is still recording an image.
! The flash is still charging. Check the Green Action Indicator.
! The internal memory or the optional CompactFlash card is full.
The built-in flash does not work
! The flash is off. Check the flash setting.
! The camera is set to Burst or Video mode.
! The camera is powered by USB (connected with the USB cable).
The recorded videoclip on your camera does not open on your computer.
! To open AVI-video files from your ePhoto CL34, you need to have the CL34 drivers installed
from the CL34 CD-ROM or you should download 2 AVI codec files for your ePhoto CL34 from
http://support.agfa.com.