Troubleshooting
Problem | Cause | Solution |
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Power does not turn on. | Battery is inserted in the wrong | Reload battery in the correct |
| direction. | direction. |
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| Batteries are dead. | Replace or recharge batteries. |
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| The battery compartment door is | Make sure the battery |
| open. | compartment door is securely |
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| closed. |
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The camera does not take | The flash is charging. | Wait for the flash to charge. |
pictures. |
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Memory is full. | Insert a new memory card. | |
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| Memory card is not formatted | The card may be defective, use a |
| correctly. | new card. |
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Image is not recorded when the | The Flash is charge. | Wait for the flash to charge. |
shutter button is pressed. |
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Memory is full. | Insert a new memory card. | |
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The flash does not fire. | Flash is set to OFF. | Set the flash to any mode except |
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| off. |
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Image is blurry or out of focus. | The camera was moving when | Hold the camera steady when |
| the image was captured. | shooting picture. |
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| The subject was beyond the | Turn the Macro mode on it the |
| range within which the camera | subject is within 15 cm or 40 cm. |
| can focus. | Do not use Macro mode when |
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| shooting distant subjects. |
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Image is not displayed on the | A memory card with | This camera cannot display |
LCD monitor. | images (recorded with other | |
| camera) is loaded. |
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Recorded images are not saved | The camera was turned off / | If the battery low indicator |
in memory. | powered down before the image | appears on the LCD monitor, |
| was stored in memory. | replace the battery immediately. |
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Cannot transfer images to a | USB driver is not installed. | Install the USB driver before you |
computer after connecting the |
| connect the camera to a |
USB cable. |
| computer / turn the camera on. |
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Card error | The memory card format may | |
| not be correct. | the FAT format using a card |
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| reader in Windows. |
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