For Windows® and Macintosh Users: | PC |
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Symptom | Problem | Solution | |
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I cannot activate my digital camera | Insufficient battery power or battery | Recharge your battery or insert your | |
by pressing the | button. | is missing. | battery into the camera. |
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| Battery door is not closed. | Make sure the battery door is |
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| securely closed. |
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Camera suddenly powers off. | Auto Power Off function is | Turn the camera on. | |
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| activated. | Or |
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| Or | Recharge your battery. |
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| The battery is exhausted. |
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Image is not recorded when the | Camera is turned off. | Turn the camera on. | |
Shutter button is pressed. | Or | Or | |
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| Flash unit is charging. | Wait until flash unit charging finishes. |
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| Or | Or |
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| Memory is full. | Delete images you no longer need, |
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| or use another memory card. |
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Camera powers off during | The battery is exhausted. | Replace your batteries. | |
countdown. |
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LCD screen image is out of focus. | Normal focus is being used for | Select a correct scene shooting | |
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| macro images. | mode for taking pictures. |
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AVI file cannot be played. | DirectX version is lower than 9.0 | Install DirectX 9.0 or above. Visit | |
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| http://www.microsoft.com/directx |
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| for more details. |
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The camera is detected by the | The removable disk crashes with | Disconnect the crashed network | |
Windows and works properly. But a | the network drives. | drive and reserve this drive letter | |
drive letter of the Removable Disk is |
| for the camera. | |
not created. |
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There is no response from the | The LCD screen is frozen or the | Remove and | |
camera while pressing any buttons. | camera is hanged. | batteries to reset the camera. Your | |
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| valuable data stored in the camera |
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| will not be lost. |
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