Troubleshooting

Problem

Cause

Solution

Power does not turn on.

Battery is inserted in the wrong

Reload battery in the correct

 

direction.

direction.

 

 

 

 

Batteries are dead.

Replace or recharge batteries.

 

 

 

 

The battery compartment door

Make sure the battery

 

is open.

compartment door is securely

 

 

closed.

 

 

 

The camera does not take

The flash is charging.

Wait for the flash to charge.

pictures.

 

 

Memory is full.

Insert a new memory card.

 

 

 

 

Memory card is not formatted

The card may be defective,

 

correctly.

use a new card.

 

 

 

Image is not recorded when

The Flash is charge.

Wait for the flash to charge.

the shutter button is pressed.

 

 

Memory is full.

Insert a new memory card.

 

 

 

The flash does not fire.

Flash is set to OFF.

Set the flash to any mode

 

 

except off.

 

 

 

Image is blurry or out of focus.

The camera was moving when

Hold the camera steady when

 

the image was captured.

shooting picture.

 

 

 

 

The subject was beyond the

Turn the Macro mode on it the

 

range within which the camera

subject is within 15 cm or 40

 

can focus.

cm.

 

 

Do not use Macro mode when

 

 

shooting distant subjects.

 

 

 

Image is not displayed on the

A memory card with non-DCIF

This camera cannot display

LCD monitor.

images (recorded with other

non-DCIF images.

 

camera) is loaded.

 

 

 

 

Recorded images are not

The camera was turned off /

If the battery low indicator

saved in memory.

powered down before the

appears on the LCD monitor,

 

image was stored in memory.

replace the battery

 

 

immediately.

 

 

 

Cannot transfer images to a

USB driver is not installed.

Install the USB driver before

computer after connecting the

 

you connect the camera to a

USB cable.

 

computer / turn the camera on.

 

 

 

Card error

The memory card format may

Re-format the memory card to

 

not be correct.

the FAT format using a card

 

 

reader in Windows.

 

 

 

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AGFA DC-830i operating instructions Troubleshooting, Problem Cause Solution