Agilent Technologies N-Series user manual Troubleshooting, If Printer does not Start

Models: N-Series

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INSTALLATION

Page 2-21

N24/N32/N40

N17

figure 2.7

Troubleshooting

If the printer does not power up properly, or if the printer does not print the proper status sheet, refer to the following checklist, or to Section 10 “Troubleshooting” of this manual. If the problem persists, contact AGILE technical support or your authorized Xerox customer support representative.

If Printer does not Start

Make sure the power cord is attached to the printer

Check to see that the power cord is plugged into a wall socket

Make sure the controller board is installed properly

If the Printer does not Return a Status Sheet

Check to see that the controller board is installed properly

Make sure the printer has a toner cartridge installed

Make sure the X/TRA XLi parallel interface is connected to the Centronics parallel port on the printer.

Check to see that the X/TRA XLi is securely connected to the controller board

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Agilent Technologies N-Series Troubleshooting, If Printer does not Start, If the Printer does not Return a Status Sheet