Ei SMOKE ALARMS - THE FIRST CHOICE FOR LOCAL AUTHORITIES AND HOUSING ASSOCIATIONS NATIONWIDE
Ei Professional smoke alarms and ancillary products have been specified by literally hundreds of Local Authorities and Housing Associations in England, Scotland, Wales and Northern Ireland as the products of choice for their retrofit programmes. Many of these would be pleased to discuss their experiences of product reliability and after sales support with interested parties. Please contact our Customer Services Department for further information.
In addition, many builders, architects and installers recognise the benefits of fitting smoke and heat alarms that have proven to be extremely reliable in many thousands of ‘New Build’ installations throughout the UK.
TECHNICAL SUPPORT
Our highly trained and experienced staff in the Customer Services Department will be pleased to assist you with any queries that you may have regarding installation, maintenance, or product specification. Telephone 0870 758 4000 and ask for Customer Services.
Sections of BS 5839: Pt.6: 2004 are reproduced with the permission of BSI. A complete edition of the standards can be obtained by post from: BSI Customer Services, 389 Chiswick High Road, London W4 4AL.
For more detailed information on our range of smoke, heat and Carbon Monoxide alarms, please ask for a copy of our latest product brochure.
AICO ON THE WEB
If you haven’t already looked us up, you’ll find that the Aico web site at www.aico.co.uk is well worth a visit, with detailed technical information on our unrivalled range of products and guidance on the installation of
key products. It’s a valuable resource | All smoke alarms, but more particularly the | ||
for specifiers, contractors and | optical type, are prone to dust and insect | ||
wholesalers alike, and it’s being | ingress which can cause false alarms. The | ||
continually updated to bring you the | latest design, materials and manufacturing | ||
very latest additions to our range as | techniques have been used in the construction | ||
they arrive. |
| of our alarms to minimise the effects of | |
TROUBLE SHOOTING | contamination. However, it is impossible to | ||
completely eliminate the effect of dust and | |||
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| insect contamination. Therefore, to prolong the | |
Please Note: many alarms that are | life of the smoke alarm it must be kept clean so | ||
returned to Aico as “faulty” are found | that excess dust does not build up. Any insects | ||
to have circuit damage. This is largely | or cobwebs in the vicinity of the smoke alarm | ||
due to incorrect wiring on installation. | should be promptly removed. In certain | ||
Although all mains powered smoke | circumstances, even with regular cleaning, | ||
alarms are double insulated, mixing live | contamination can build up in the smoke | ||
and neutral will damage | sensing chamber causing the alarm to sound. | ||
interconnected alarms. This damage | If this happens, the alarm must be returned for | ||
can also occur if the connector plug | servicing or replacement. Contamination is | ||
momentarily short circuits across the | beyond the manufacturer’s control, and is | ||
power pins when installation takes | considered normal wear and tear. | ||
place with the power on. It is essential |
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that live and neutral wires are correctly | This list is not comprehensive. You should | ||
identified and that all connections are | refer to the specific user instructions that | ||
made before the mains power is | accompany each product for further | ||
switched on! |
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Problem | Solution |
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Alarm sounds | Identify the alarm source. The red LED under the test button or on |
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for no apparent |
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the cover will flash rapidly only on the unit which is the source of |
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reason | the alarm. Press hush button if fitted. Check for fumes, steam etc. |
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| from the kitchen or bathroom (paint and other fumes can cause |
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| nuisance alarms). Fan the alarm vigorously with a newspaper to |
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| disperse fumes. If alarm does not stop, switch off mains and |
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| remove the unit with the rapidly flashing red LED. |
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Alarm beeps | Alarm may be in ‘hush mode’ (Ei150, 151TL & 151TLR only). Cells (150 |
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continuously |
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& 160 series) or batteries (140 series) may be depleted. Check the |
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(approx once |
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green mains light is on. If not, check fuse, circuit breakers and wiring |
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per minute) |
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| connections. 140 series - the battery may require replacement. |
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| Switch off the mains supply, remove the alarm and replace battery. |
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| 150 & 160 series - the cells may require recharging. This will occur |
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| automatically if the mains power is connected. The cells are not |
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| replaceable. If all the above actions have not silenced the beeping, |
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| there may be a fault. Switch off the mains and replace the unit. |
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Interconnected | Hold test button for ten seconds to ensure that the signal is |
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alarms do not | transmitted to all alarms on the system. Switch off the mains power |
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all sound |
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and check that the live, neutral and interconnect wires are tight |
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| and have been correctly connected on all alarms in the system. |
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| Incorrect wiring will damage alarms. |
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Frequent | Ensure the kitchen and bathroom doors are closed when in use. |
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nuisance |
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Ensure that the alarm is sited at least 6m away from sources of |
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alarms occur |
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fumes. Contamination from insects, dust, paint etc. may have |
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| occurred; clean the alarm. If the problem persists, resiting of the |
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| alarm should be considered. Alternatively, changing to a model with |
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| a different sensor type may resolve the problem. |
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