Troubleshooting, Symptom Suggestion | Uniden EXI 8966 manual

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom			Suggestion

The status light won't come on	• Make sure the AC adapter is plugged into the
when the handset is placed in	base unit and wall outlet.
the base unit.	• Make sure the handset is properly seated in
	the base unit.
	• Make sure the charging contacts on the hand-
	set and base unit are clean.

The audio sounds weak	• Make sure that the base unit antenna is in a
and/or scratchy.	vertical position.
	• Move the handset and or base unit to a
	different location away from metal objects or
	appliances and try again.
	• Press					during a call to help eliminate
	background noise.
	• Make sure that you are not too far from
	the base.

Can't make or receive calls	• Check both ends of the base unit telephone
	line cord.
	• Make sure the AC adapter is plugged into the
	base unit and wall outlet.
	• Disconnect the AC adapter for a few minutes,
	then reconnect it.
	• Reset the digital security code (See page 44).
	• Make sure					is pressed.

The handset doesn't ring or	• The battery pack may be weak. Charge the
receive a page.	battery on the base unit for 12-15 hours.
	• The handset may be too far away from the
	base unit.
	• Place the base unit away from appliances or
	metal objects.
	• Reset the digital security code (See page 44).

The Caller ID disappears.	• The handset was picked up before the
	second ring.

The Caller ID does not display.	• The call was placed through a switch board.
	• Call your local telephone company to verify
	your Caller ID service is current.

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Uniden EXI 8966 manual Troubleshooting, Symptom Suggestion

Contents

I 8 9 6 Controls and functions Features Introduction Table of contents 9 to Read this first6 to About the digital security code Checking the package contents Setting up the base unit Choose the best location Connect the base unit Choose the dialing mode Tips Preparing the battery pack Cleaning the battery contacts Battery use time per chargeWhen the battery charge becomes low Entering your area code Dialing from standby Making callsMaking a call with the handset Dialing from talk mode Dialing from speaker phone mode Making a call with the base Redialing a call with the handset Redialing a call with the base Mute when ringing Auto Talk when ringingAny key Talk when ringing Receiving calls Handset ringer tone Handset ringer switchHandset earpiece volume Traveling out of range Receiving a call with the base Base ringer switchBase speaker volume With the handset Memory storingStoring phone numbers and names Memory storing With the base Display a Programmed Number Memory dialingWith the handset Dialing from standby Dialing from talk mode With the base One touch dialing Standard dialing Memory editing Editing a stored name and/or phone number After about 2 seconds, Memory Memory erasing Erasing a stored name and phone number Press and hold until Store Number is displayed When the phone is ringing When speaking with the baseWhen speaking with the handset Mute When speaking on the base Way conference featuresWhen speaking on the handset Intercom from the handset to base Intercom featureIntercom from the base to handset To transfer from the base to the handset Call transfer featureTo transfer from the handset to the base Caller ID service Setting the Caller ID options When the telephone rings Long Distance call and area code settings Viewing the Caller ID message list Deleting information from the Caller ID list Deleting a Caller ID message Deleting information from the Caller ID list cont’d Deleting all Caller ID names and numbers Dial edit Calling a party from the Caller ID listLong Distance calls and Area code Storing Caller ID messages in memory Caller ID with call waiting service Call waiting features Changing the digital security code Mounting the base unit on a wall Standard wall plate mounting Direct wall plate mounting Additional information Installing the beltclipHeadset installation To attach the beltclip To remove the beltclip Power Failure MaintenanceBattery replacement Handling Troubleshooting Symptom Suggestion At Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase W, X, Y, Z IndexK, L Uniden America Corporation