Appendix a, Troubleshooting | CyberPower CP-H420MP guide

Appendix A

Problem	Possible Cause	Action

Unit operates	Static electricity may cause	Reset the Hub by disconnecting it from
Unit operates	the Hub to behave	your computer. Wait five seconds, then
erratically.	the Hub to behave	your computer. Wait five seconds, then
erratically.	erratically.	reconnect.
	erratically.	reconnect.

USB devices operate	Connected USB devices
USB devices operate	may require too much	Set the Battery Power Switch to the ON
erratically or can't be	may require too much	Set the Battery Power Switch to the ON
erratically or can't be	power for Bus-Powered	position for Self-Power mode.
powered on.	power for Bus-Powered	position for Self-Power mode.
powered on.	operation.
	operation.

Unit fails to provide	Batteries may need	Replace batteries with standard Ni-MH
battery power	replacement.	AAA rechargeable batteries.

Unit fails to operate		Insure that your computer is fully USB-
and is not recognized	Non-USB compliant	compatible and a USB-compliant operating
by the operating	operating system.	system is installed.
system.		(See System Requirement section. )