–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Troubleshooting

Troubleshooting

If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Problem

Suggestion

 

 

CHARGE LED does not come on

Make sure the AC adapter is plugged into the base unit and

when handset is placed on base unit.

wall outlet.

 

If the AC adapter is plugged into a wall outlet with a switch,

 

make sure the switch is turned on.

 

Make sure the handset is properly seated in the base unit.

 

Make sure the nickel-cadmium battery pack is properly placed

 

on the handset.

 

Make sure that the charging contacts on the handset and base

 

unit are clean.

 

 

Conversation interrupted frequently.

Make sure that the base unit antenna is fully vertical.

 

Move closer to the base unit.

 

 

Press 7$/. and get no dial tone.

Move closer to the base unit.

 

 

Cannot configure the cordless digital

Check both ends of all telephone line cords for good

telephone.

connections.

 

Make sure the AC adapter is plugged into the base unit and

 

wall outlet.

 

 

Handset does not ring.

The nickel-cadmium battery may be weak. Charge the battery

 

pack for 8-10 hours.

 

Check the Ringer Alert setting. It may be set to Ring Off.

 

Make sure the base unit antenna is fully vertical.

 

The handset may be too far away from the base unit.

 

 

Tone noise

Move cordless telephone to the right side of the DKT.

 

 

Other problems

Contact your telephone system administrator.

 

 

Appendix

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Toshiba DKA-UG-CRDLS-VC 4016149 manual Troubleshooting, Problem Suggestion