INSTALLATION TIPS:
1.Use shielded wire for the communication path, and ground one end of the shield to an earth ground.
2.Run intercom wire at least 20” away from AC wiring, fluorescent lights or dimmer switches.
3.Keep intercom cable away from alarm, data, phone, and video cables.
4.Door release wires must be in a separately jacketed cable from the intercom wires. Use two separate cables; one for audio and one for door release.
5.When installing a second master station, wire must be run from the first master station, not from the door station. See diagram on page 2.
6.Do not install master station near light switches, dimmer switches, or other devices that may cause interference with the intercom system.
7.Do not install the master station on the opposite wall from the door station. If the units are too close, acoustical feedback may result.
TROUBLESHOOTING GUIDE:
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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| (A) Press OFF button on master. If call tone still doesn’t come |
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| through, read solution (B). |
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| (B) Make sure jumper is attached to E/- terminals on door |
| (A) OFF button on master not pressed. | station (or proper wires jumpered on |
No call tone from door to master station. | (B) E/- jumper not attached. | Wire from E/- should be connected to E of master. |
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| Ensure that the jumper at the door station is attached between |
No communication from door station. | E/- jumper not attached | E and - terminals |
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No call tone, no communication. Chirping |
| Check power supply. If it’s a model |
sound when volume control is turned all the |
| replace with model |
way up. | Wrong voltage on | terminals is between |
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In a system with |
| Make sure the component module is installed with the bare |
device connected, the external device is | wire under the 1 terminal and the white wire of the | |
activated every time TALK button is pressed. | installed incorrectly. | spliced to the colored wire. |
In a dual master system, call tone is heard |
| Install 1 component module from the |
at the second master when pushing the talk | Missing | See Pg. 2. If |
button on one master. | kit. | and capacitor in parallel and install as shown on PG. 3. |
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| Ensure that each master has its own power supply. Use any |
In a dual master system, feedback occurs | One power supply is used for both | power supply with output between |
when pressing the talk button. | masters. | Aiphone recommends the |
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| Ensure that the intercom wire is run at least 20” from any AC |
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| electircal wire, or crossed at 90 degrees. Intercom wire should |
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| be shielded, with the drain wire connected to an earth ground |
AC noise when listening to the door station | Intercom wiring run close to AC wiring. | at the master end. |
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| Ensure that power wires coming from the |
| Power wires run with communication | run in the same jacket cable with the communication wires run |
AC noise when talking to the door station | wires. | to the door. |
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Aiphone Communcation Systems |
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1700 130th AVE N.E. |
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Bellevue, WA 98005 | Toll Free Technical Support: | |
(425) | ||
FAX (425) | ||
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