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Q. Reset cleaning light
A.The cleaning light does not automatically reset. The cleaning light does not automatically reset. Hold down both hygrostat buttons (B) until the cleaning indicator stops flashing. The light automatically comes on ap prox. after 14 days of plugging in the unit.
Q.Is it ok to put my humidifying discs in the dish- washer?
A.The manufacturer of this appliance does NOT recom mend it. The plates can only be placed in a dishwasher where the temperature is no greater than 131°F / 55ºC. If the temperature is any hotter than this, the plates will melt. Place the plates in a sink filled with warm water and white vinegar or EZCal and either let them soak or spin the plates in this solution. Or, add white vinegar or EZCal to the water in the base of the unit and let the unit run for an hour to clean the plates.
It is good to have calcium deposits built up on the plates as it will capture more particles from the air and add more moisture to the air.
Q.The hygrometer on unit reads a different humidity level than external hygrometer
A.Not all hygrometers are calibrated the same, and most are off by +/- 5%. Plus the humidity level is not the same in the whole room. The air circulation and temperature are different in every corner of the room and may affect the humidity level. The unit should not be placed near a heat vent or a radiator as the heat will absorb all of the moisture.
Q.Humidity level is not changing or does not reach the desired humidity level
A.If the water tank needs refilling more than once per day, the unit is working properly and the climatic con dition in the room has an influence on the humidity.
Reasons for low humidity level:
•air circulation is very high (air is fully exchanged se veral times per day – the humidifier needs to starts its work from scratch)
•insulation of home (see air circulation)
•open space with high ceilings (not only the footage of the room counts but also the height) –
•open windows – works similar to air circulation (if it is very cold outside don’t open the window more than 2 times per day for 3 minutes)
•big difference between outside temperature and inside temperature – the colder the air the less moisture it is capable to hold and the more the air is heated up the lower is the percentage of relative humidity (= the amount of water vapor in the air, compared to the amount the air could hold if it was totally saturated)
•position of the unit – if it is placed close to a door, win dow or air vent. This increases the air circulation.
Q.Can this unit be used all year round?
A.Yes, the unit can be used all year round. The unit pro duces relative humidity which means that the air will only take as much moisture as it can hold. The unit will not
For troubleshooting, see chapter «Troubleshooting».
Accessories
Q.What is the Ionic Silver Stick (ISS) and how long is it good for?
A.The ISS is effective in preventing the growth of bacteria and molds in standing water. It needs to be replaced once a year. The ISS can be used in all
Q.Placement of the Ionic Silver Stick
A.The ISS is effective in preventing microbial growth in standing water. Please see the quick set up guide for more instructions.
Q.Replacement reminder
A.In each ISS box there is an ISS lifecycle indicator. Check the box of the month when starting to use the ISS and write the year on the line indicated. Exchange it after 12 months.
Q.What is EZ Cal?
A.There is a sample packet of EZCal included in the packaging of your humidifier. EZCal is used for cleaning and descaling any of the
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