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General Humidifier Questions
Q.Why isn’t there enough moisture in my room?
A.Howoftendoyouruntheunit?Iftheunitisonlyrunat
night,thenduringthedaythemoisturelevelwilldropif
moistureisnotconstantlyaddedtotheair.
Q.Do you leave your door open or closed when the
unit is running?
A.a) Byleavingthedooropen,thisallowsmoistureto
leavetheroomandgointootherareasofthehouse.
Ifyouwouldlikethemoisturetostaywithinone
specificroomyoushouldconsiderclosingthedoor
whiletheunitisrunning.
A.b)Wood,leather,carpet,curtains,andothertypesof
fabricsoakupalotofmoisture,thusnotleaving
enoughmoisturefortheair.Ifthewindowisleft
open,thenthisallowsmoisturetoescapetheroom.
Anotherfactorisalotoftimestheunitisplacednext
toaheatingdevice.Theideaisthattheairblowing
intotheroomwillquicklyplacemoisturearoundthe
room.Unfortunately,thisconceptdoesnotwork
becausethehotaircomingoutofaventwillsoak
upmostofthemoisture,andnoneoftheairwithin
theroomwillreceiveany.
Q.How much moisture do I need in my room?
A.Suggestedhumiditylevelsarebetween40–60%.
Q.What are the effects of too little or too much
humidity?
A.Dryaircancausedryskin,staticelectricity,outoftune
musicalinstruments,increasedlevelsofdust(dryair
causesdusttorise),damagetowoodenobjects(dry
outandeventuallycracksappear),discomfort,sick
ness,anddriesoutnasalmembranes.
 Overhumidifyingtheaircancausemoldandwallpaper
topeel.
Q.Why do I need a humidifier when I can just open
my window?
A.Themoisturelevelwithintheoutsideairisnothigh
enoughtohumidifyaroom.Thecoldertheairtheless
moistureitiscapabletohold,andthemoretheairis
heatedupthepercentageofrelativehumidityislower.
Relativehumiditymeanstheamountofwatervaporin
theair,comparedtotheamounttheaircouldholdifit
wastotallysaturated.Thedifferenceishigherbetween
outsideandinsidetemperatures;morehumidification
isneededbecauseofthedryairintheroom.
Q.Where should I place my humidifier?
A.Theunitshouldbefreestandingandnotclosetoa
wall,window,door,orthermalbridgesothatairmay
circulatearoundtheunit.
Ultrasonic Frequent Questions
Q.Why does it say open/close on the demineralization
cartridge cap?
A.Thosedirectionsarethereincaseyoudecidetouse
therefilloptiontoreplacethegranules;thepurposeis
forhowtoopenandclosethecap.Ifyoudidopenthe
capbeforeplacingitinthewatertank,youwillmost
likelynoticethattherearegranulesinthewatertank
andthebaseoftheunit.Immediatelyturnofftheunit,
andemptythewateroutofthebaseandthewater
tank.Beginremovingallgranulesfrombaseandwater
tank.Usebrushtocleanaroundmembrane.
Caution:Donotdisposeofgranulesinsink!Used
granulesmustgoinwaste!
Q.I just replaced my cartridge, and the contents and
water in the base has turned a blue-green color.
A.Thissometimesoccurswhenthecartridge,oreven
thegranules,arereplaced.Thisdoesnotoccurwithall
replacementcartridgesorgranules,andisareactionof
watercontentandtheUltrasonicvibrations.Thisisnot
anindicatortoreplacethecartridge.
Q.There is no fill-line on the water tank, how far
may I fill it up?
A.Thereisnofilllineonthewatertank,anditmaybe
filledallthewaytothetop.
Q.What is the purpose of the demineralization cart-
ridge (DMC)?
A.TheDMCremovesmineralsfromthewatertoprevent
whitedust.Thecontentsofthecartridgeneedtobeso
akedfor24hrspriortofirstusingtheunitsothatthey
mayfullyexpandandremovemineralsfromthewater.
ThecontentsoftheDMChavealifeof2–3months.
Thecartridgemayneedtobereplacedmoreoften
dependingonwaterhardnessandhowoftentheunit
isused.AnindicationofwhentheDMCneedstobe
changedcanbewhitedustorreducedamountofmist
output.
Q.Is it ok to use distilled water with the unit?
A.Forbestresultswithyourultrasonichumidifieruse
distilledorreverseosmosiswaterandremovethe
demineralizationcartridge.
Q.I just replaced the contents of the cartridge and
now have granules everywhere.
A.First,makesuretherearenogranulesinthemiddle
ofthecartridge.Placinggranulesinthemiddleofthe
DMCallowsthemtoescapeintheunit.Immediately
turnofftheunit,andemptythewateroutofthebase
andthewatertank.Beginremovingallgranules
frombaseandwatertank.Usebrushtocleanaround
membrane.
Caution:Donotdisposeofgranulesinsink!Used
granulesmustgoinwaste!
Q. The directions tell me not to place the unit directly
on the floor, why do I have to elevate the unit?
A.Theideawiththisunitistoallowonetoforcehumidity
intotheair.Becauseofthis,thecarpetingorwoodfloor
surroundingtheunitmaybecomedamp.Iftheunitis