Appendix A

Troubleshooting

A

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the Wireless Router and some possible solutions to them. If you follow the suggested steps and the Wireless Router still does not function properly, contact your dealer for further advice.

General Problems

Problem 1: Can't connect to the Wireless Router to configure it.

Solution 1: Check the following:

The Wireless Router is properly installed, LAN connections are OK, and it is powered ON.

Ensure that your PC and the Wireless Router are on the same network segment. (If you don't have a router, this must be the case.)

If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.1.2 to 192.168.1.254 and thus com- patible with the Wireless Router's default IP Address of 192.168.1.1.

Also, the Network Mask should be set to 255.255.255.0 to match the Wireless Router.

In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.

Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following troubleshooting steps.

Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

If the PCs are configured correctly, but still not working, check the Wireless Router. Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)

If the Wireless Router is configured correctly, check your Internet connection (DSL/Cable modem etc) to see that it is working correctly.

Problem 2: Some applications do not run properly when using the Wireless Router.

Page 81
Image 81
Airlink101 AR315W user manual Troubleshooting, General Problems, Internet Access

AR315W specifications

The Airlink101 AR315W is a versatile wireless router designed to meet the demands of home and small office networking. With its combination of reliability, performance, and affordability, this device has garnered attention among users looking for a robust wireless solution.

One of the standout features of the AR315W is its compliance with the IEEE 802.11g and 802.11b standards, providing robust wireless connectivity with speeds of up to 54Mbps. This makes it suitable for various applications, from streaming media and online gaming to simple web browsing. The router operates on the 2.4GHz frequency band, offering a solid range that can effectively cover a medium-sized home or small office environment.

The AR315W is equipped with a built-in 4-port Ethernet switch, allowing users to connect wired devices easily. This feature is particularly beneficial for devices that require a more stable connection, such as gaming consoles or desktop computers. Additionally, the router supports network address translation (NAT) and DHCP, facilitating easy configuration for multiple devices without IP conflicts.

For security, the Airlink101 AR315W implements several important protocols. It supports Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA/WPA2) encryption, ensuring that data transmitted over the network is protected from unauthorized access. The router also includes a firewall to provide additional security against potential threats from external networks.

Installation and setup of the AR315W are straightforward, with a web-based interface that simplifies configuration for users. It also offers a wireless security setup wizard, which helps even novice users establish a secure connection quickly. The router’s features can be adjusted to meet specific needs, including adjusting the SSID, enabling guest networks, and setting parental controls.

Furthermore, the compact design of the AR315W allows for easy placement in various locations, making it a convenient option for users. With its reliable performance, solid security measures, and user-friendly interface, the Airlink101 AR315W remains a compelling choice for those looking to enhance their home or small office network. This router delivers a balance of functionality and value, making it suitable for a wide range of users.