5 Troubleshooting

Problem

Possible Cause

 

Remedy

No sound:

1.

Power to mixer

1.

Switch power to

 

 

and/or amplifier is

 

mixer or amplifier

 

 

off.

 

on.

 

2.

Channel or master

2.

Set channel or

 

 

fader on mixer, or

 

master fader on

 

 

volume control on

 

mixer or volume

 

 

amplifier is at zero.

 

control on ampli-

 

 

 

 

fier to desired

 

 

 

 

level.

 

3.

Pickup is not

3.

Connect pickup to

 

 

connected to mix-

 

mixer or amplifier.

 

 

er or amplifier.

 

 

 

4.

Cable connectors

4.

Check cable

 

 

are seated loosely.

 

connectors for se-

 

 

 

 

cure seat.

 

5.

Cable is defective.

5.

Check cable and re-

 

 

 

 

place if damaged.

 

6.

No supply voltage.

6. Switch phantom

 

 

 

 

power on.

 

 

 

 

Phantom power

 

 

 

 

supply: connect to

 

 

 

 

power outlet or in-

 

 

 

 

sert battery

 

 

 

 

(batteries).

 

 

 

 

Check cable and re-

 

 

 

 

place if necessary.

 

 

 

 

 

Distortion:

1.

Gain control on

1.

Turn gain control

 

 

the mixer set too

 

down CCW.

 

 

high.

 

 

 

2.

Mixer input sensi-

2. Connect a 10-dB

 

 

tivity too high.

 

preattenuation

 

 

 

 

pad between

 

 

 

 

pickup cable and

 

 

 

 

input.

 

 

 

 

 

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AKG Acoustics C 411 manual Troubleshooting, Problem Possible Cause Remedy