3 Software Installation and Support

3.1Alacritech Automated Customer Support

You can reach Alacritech’s automated support service 24 hours a day, every day. The service contains the most up-to-date information about Alacritech products. You can access the most current drivers, installation instructions, troubleshooting information, and general product information.

Support: http://www.alacritech.com/html/techsupport.html

Corporate: http://www.alacritech.com

3.2Readme Files on Your Product CD-ROM

For product errata, see the readme text files. To view the files, go to the Alacritech Product CD. Open the files with any text editor.

3.3Installing the Adapter Software

For information about installing driver software, open the Users Guide Rev xx.pdf file in the doc directory on the CD ROM.

Where “x” is the version of the documentation release.

The PDF files can be read using AcrobatReader software available from Adobe Systems Incorporated at http://www.adobe.com

Alacritech 100 Series User’s Guide

3-1