Alcatel 5020W manual TCT Mobile US, Inc Warranty, 850/1900/AWS, Disclaimer

General information .......

•Website: www.alcatelonetouch.com

•Facebook: http://www.facebook.com/alcatelonetouchusa

•Twitter: http://www.twitter.com/alcatel1touch

•Hot Line Number: In the United States, call 877-702-3444 for technical support.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM/GPRS/EDGE in quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with

850/1900/AWS.

Protection against theft (1)

Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by

the police or your operator if your mobile phone is stolen.

Disclaimer

There may be certain differences between the user manual description and the mobile phone’s operation, depending on the software release of your mobile phone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by

the operator exclusively.

(1)Contact your network operator to check service availability.

TCT Mobile (US), Inc.

Warranty ............................

TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).

Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).

The limited warranty for your wireless device will be voided if any of the following conditions occur:

•Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used;

•Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.;

•Modification or repair performed by individuals not authorized by TCT Mobile (US), Inc. or its affiliates;

•Changes to the device operating system by the user or third party applications;

•Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;

•Removal or altering of the wireless device’s event labels or serial numbers (IMEI);

•Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;

•Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;

•Damage as result of physical abuse regardless of cause.

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