Alcatel-Lucent manual VoIP for Enterprise Solution, Drivers

VoIP for Enterprise Solution

Introduction

Service providers are striving to create offerings that deliver business value to their clients as a means to grow revenue and improve margins. That means selling more than bandwidth. Network-based service delivery of applications such as IP Telephony and messaging are the foundation on which more value-added services can be provided.

Service operators want to capture the market opportunity for Hosted IP Telephony, which is anticipated to experience steep growth, particularly with small and mid-size businesses, multi-sited companies and Centrex users looking to upgrade to a VoIP solution.

Alcatel-Lucent’s VoIP for Enterprise Solution enables service providers to offer Hosted VoIP services to their clients. This solution offers three delivery models

1.Network-based VoIP 2. Alcatel-Lucent Managed IP PBX Service 3. Alcatel-Lucent Hosted IP PBX Service.

Delivery Models

Service Provider	Alcatel-Lucent	Alcatel-Lucent
Network Based	Managed IP PBX	Hosted IP
VoIP:	Service:	PBX Service:
Solution	Solution	Solution delivered
fully integrated	components reside	from Alcatel-Lucent
into SP network	in any combo of	facilities
	user premise, SP
	network, Alcatel-
	Lucent facilities
Drivers
Required	CAPEX	Minimal
Mid to	Time to Market	Near to
Long term		Mid term
Extensive		Extensive
	VoIP/Operations Expertise	From
In-house
		Alcatel-Lucent

The third-party hosted service model, such as the Alcatel-Lucent Hosted IP PBX Service, supports service operators as they strive to reduce time to market and manage the financial and market risk associated with new services.

Alcatel-Lucent’s Hosted IP PBX service meets these business requirements through a service delivery approach based on an innovative business model:

•The solution is owned, hosted and managed by Alcatel-Lucent

•Alcatel-Lucent commits to solution availability and Key Performance Indicators (KPI)

•The service is delivered to the end user through the service operator’s network

•The service is paid based on usage (e.g. per user per month) with a set-up charge and a monthly fee

•Typical contract is for three – five years

VoIP for Enterprise Solution, Alcatel-Lucent Hosted IP PBX Service: Definition and Deliverables

The Alcatel-Lucent Hosted IP PBX service enables Service providers to quickly provision carrier-class VoIP services for business customers, while limiting their own financial and technical exposure.

The Alcatel-Lucent Hosted IP PBX Service includes:

•Hosting of advanced IP PBX and messaging functionality from an open, SIP standard, highly scalable, carrier-class platform

•Operations, management and maintenance of equipment and applications from our carrier-grade, secure, redundant Global Network Operations Centers

•An end-to-end OSS/BSS solution with standard interfaces to the carrier network

•Multivendor CPE solutions

•Tier two and three support for equipment and applications

•Options for 1. Premises implementation and management services 2. Fixed Mobile Convergence solutions 3. Managed Security Services

•Marketing and sales expertise to accelerate revenue

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