Alcatel-Lucent VoIP for Enterprise manual Pre-Deployment Post-Deployment, Objectives

Pre-Deployment	Deployment	Post-Deployment
Objectives
• Ensure the existing network can support the	• Deploy a fully functional network in accordance	• Ensure user is fully versed in the
QoS required for voice calls	with contracted specifications	features/functionality
• Plan for implementation		• Provide high network availability
		• Create/execute plan for growth
• Voice readiness assessment	• Physical site review	• Administrator training
• Network planning and design	• Installation	• End-user training
• Security assessment	• Network integration	• Remote technical support
• Dial plan creation	• OSS integration	• On-Site technical support
• Subscriber migration plan	• Provisioning	• Repair & exchange service
• Detailed project plan	• Existing user migration	• Growth planning
• Staging	• Dial Plan implementation	• Change management
• Station review	• Security implementation	• Network management
	• Data network upgrade	• Consulting
	• Program management

Market Advantage Program – Marketing and Sales Acceleration Services

Alcatel-Lucent has been working hand-in-hand with clients to support successful sales and marketing campaigns that help providers meet revenue targets for new Hosted VoIP services.

The Market Advantage program portfolio includes:

•Go-to-Market Services

•Primary research data, target market definition,

offer definition, competitive analysis, channel analysis

•Sales and Marketing Tools and Collateral development

•End user collateral, sales documentation and training, TCO analysis tools

•Demand Generation

•Lead generation program development and support; pilot sales program development and support main Customer benefits

Alcatel-Lucent’s VoIP for Enterprise Hosted IP PBX Service provides the following benefits:

• Accelerate Time to Market

Service Providers gain speed and agility to launch new services by utilizing Alcatel-Lucent’s network operations center infrastructure, end-to-end OSS/BSS solution, streamlined processes and integration expertise. Providers can focus on driving revenue through successful sales and marketing initiatives and may choose to augment their own expertise with Alcatel-Lucent’s Market Advantage Program capabilities.

• Optimize Investments

With minimal upfront investments in the CAPEX and operations infrastructure needed to launch a service, and a pay- as-you-grow business model, the Alcatel-Lucent Hosted IP PBX Service enables the Service Provider to align OPEX costs with revenue. The Provider gains flexibility with minimal risk and the ability to quickly launch new services.

•Lay the Groundwork for Future Network-Based Service Delivery

The Alcatel-Lucent Hosted IP PBX Service provides the platform onto which additional network-based services such as fixed mobile convergence, managed security, presence and location services can be delivered. The hosted services model provides a flexible model for introducing new services based on customer demand and is backed by the innovation, carrier-grade technology and operational expertise delivered in the Alcatel-Lucent Hosted Solutions model.

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