"No service" is displayed
•You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to connect my telephone to my computer
•Install first of all Alcatel’s PC suite
•Use "Install the connection" and perform the installation
•Check that your computer meets the requirements for Alcatel’s PC Suite installation
I am unable to download new files
•Check for free space
•Delete some files
•Select the MicroSD Card to store the files you downloaded
•Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your mobile phone is visible to other users (see page 68)
My mobile phone is frozen, can’t power on
•Make sure your battery is not completely used up or damaged
•Remove your battery, remove your SIM card then reinstall them to power on again
•Hold down # and press power on/off key at same time to reset it
ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
How to make your battery last longer
•Make sure you followed the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
•Switch on the backlight upon request.
•Extend email
•Update news, weather information. upon demand manually or set its
•Exit Java
•Deactivate Bluetooth when not in use.
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English - CJA31N0ALAAA
ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
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