When I select a number from my contacts, the number cannot be dialed
•Make sure that you have correctly recorded the number in your file
•Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in "Messaging\Voicemail"
•Try later if the network is busy
I am unable to send and receive MMS
•Check your phone memory availability as it might be full
•Contact your network operator to check service availability and check MMS parameters (see page 31)
•Verify the server centre number or your MMS profile with your operator
•The server centre may be swamped, try again later
The flickering | icon is displayed on my standby screen |
•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
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I am unable to download new files
•Make sure there is sufficient phone memory for your download
•Select the microSD card as the location to store downloaded files
•Check your subscription status with your operator
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
•Switch on the backlight upon request
•Extend the email
•Update news and weather information on manual demand, or increase their
(1) User Data Format ALL user phone data: Contacts, messages and files will be lost permanently. Please store phone data in SIM card before you want to format
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