Aleratec 350124 Symptoms, Corrective Actions

Specifications

Power Requirements	100V-240V AC, 50/60Hz

Dimensions	D: 416mm W: 191mm H: 648mm
(length x width x height)
Weight	15.9 Kilograms

Note: Specifications subject to change without notice.

Troubleshooting

If your 1:11 HDD Copy Cruiser IDE/SATA is not performing as expected, refer to the symptoms below, and follow the suggested corrective action.

Symptoms	Corrective Actions
LCD Display	If the LCD display does not display any message and the
	backlight is not lit after powering on the 1:11 HDD Copy
	Cruiser IDE/SATA, check that the power cable is properly
	connected and that the ON/OFF switch is turned on.
Error Messages	While the system is performing an operation and the
	operation is manually terminated, an error message will
	be shown in the LCD display. This may lead to an failed
	operation and could cause the 1:11 HDD Copy Cruiser
	IDE/SATA to stop responding. If this happens, power the
	unit off, wait about ten (10) seconds, and then reapply
	power.
Hard Disk	If the 1:11 HDD Copy Cruiser IDE/SATA does not detect
	one of the hard disk drives, verify that the drive is properly
	seated in the drive bay.
Keypad Buttons	If pressing the keys on the front panel produces no
	response from the system, the 1:11 HDD Copy Cruiser
	IDE/SATA may still be busy with the previous operation.
	If the system idle, power the unit off, wait about ten (10)
	seconds, and then reapply power.
Firmware Update	The device can be updated to new versions of firmware via
	a hard disc drive. If unable to update the firmware, check
	that the firmware was downloaded correctly. A failed
	firmware upgrade may cause the 1:11 HDD Copy Cruiser
	IDE/SATA to become inoperable. If the system is working
	normally, do not attempt this operation. If the system is
	already experiencing problems, please contact Aleratec for
	repairs.
Startup/Shutdown	Do not power off the system while it is performing an
	operation. After a normal shutdown, wait about ten (10)
	seconds before reapplying power.