Error Messages

Reports!

If your unit cannot send a fax, check the following: —the number you dialed is correct,

—the other party’s machine is a facsimile.

If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 37).

Communication message

Error

Cause & solution

code

 

 

 

COMMUNICATION ERROR

40–42

A transmission or reception error occurred. Try

 

 

46–52

again or check with the other party.

 

 

58, 65

 

 

 

68, 72

 

 

 

FF

 

 

 

 

 

 

 

43

 

 

A line problem occurred. Connect the telephone

 

 

44

line cord to a different jack and try again.

 

 

 

An overseas transmission error occurred. Try using

 

 

 

 

 

 

the overseas mode of feature #23 (p. 59).

 

 

 

 

DOCUMENT JAMMED

The document is jammed. Remove the jammed

 

 

 

 

 

 

document (p. 74).

 

 

 

 

ERROR-NOT YOUR UNIT

54

A transmission or reception error occurred because

 

 

 

 

 

59

of a problem with the other party’s fax machine.

 

 

70

Check with the other party.

 

 

 

 

MEMORY FULL

The document was not received due to memory

 

 

 

being full.

 

 

 

 

NO DOCUMENT

The document was not fed into the unit properly.

 

 

 

Reinsert the document and try again.

 

 

 

 

OTHER FAX NOT RESPOND

The other party’s fax machine is busy or has run

 

 

 

out of recording paper. Try again.

 

 

 

 

 

 

The document was not fed properly. Reinsert the

 

 

 

document and try again.

 

 

 

 

 

 

The other party’s fax machine rings too many

 

 

 

times. Send the fax manually – dial the number,

 

 

 

confirm the fax tone, and press FAX START .

 

 

 

 

 

 

The other party’s machine is not a facsimile. Check

 

 

 

with the other party.

 

 

 

 

 

 

The number you dialled is not in service.

PRESSED THE STOP KEY

STOP was pressed and fax communication was

 

 

 

cancelled.

THE COVER WAS OPENED

The front cover was opened. Close it and try again.

OK

Fax communication was successful.

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Alice & Law KX-FL501AL, KX-FL501NZ manual Error Messages, Reports, Communication message Error Cause & solution Code