Welcome to Allied Telesyn

Contacting Allied Telesyn Technical Support

Online Support

Telephone and Fax Support

E-mail Support

There are several ways to contact Allied Telesyn technical support: online, telephone, fax or e-mail.

You can request technical support online by filling out the Online Technical Support Form at www.alliedtelesyn.com/forms/support.htm.

For Technical Support via fax, please fill out the “Technical Support Fax Order” on page 23 and send it to the appropriate location listed below.

Americas

 

Germany

 

United States, Canada, Mexico,

Germany, Switzerland, Austria, Eastern

Central America, South America

Europe

 

Tel:

1 (800)

428-4835, option 4

Tel:

(+49)

0130/83-56-66

Fax:

1 (503)

639-3176

Fax:

(+49)

30-435-900-115

Asia

 

Italy

 

Singapore, Taiwan, Thailand, Malaysia,

Italy, Spain, Portugal, Greece, Turkey,

Indonesia, Korea, Philippines, China,

Israel

 

India, Hong Kong

Tel:

(+39) 02-416047

Tel:

(+65) 381-5612

Fax:

(+39) 02-419282

Fax:

(+65) 383-3830

 

 

Australia

 

Japan

 

Tel:

1 (800) 000-880

Tel:

(+81)

3-3443-5640

Fax:

(+61)

2-9438-4966

Fax:

(+81)

3-3443-2443

France

 

United Kingdom

France, Belgium, Luxembourg,

United Kingdom, Denmark, Norway,

The Netherlands, Middle East, Africa

Sweden, Finland

Tel:

(+33)

0-1-60-92-15-25

Tel:

(+0044) 1235-442500

Fax:

(+33)

0-1-69-28-37-49

Fax:

(+44)

1-235-442680

United States and Canada

TS1@alliedtelesyn.com

Latin America, Mexico, Puerto Rico, Caribbean, and Virgin Islands latin_america@alliedtelesyn.com

United Kingdom, Sweden, Norway, Denmark, and Finland support_europe@alliedtelesyn.com

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Allied Telesis AT-FH812U-SW, AT-FH824U-SW manual Contacting Allied Telesyn Technical Support, Mail Support

AT-FH812U-SW, AT-FH812U, AT-FH824U-SW, AT-FH824U specifications

The Allied Telesis AT-FH824U and AT-FH812U series possess outstanding features suitable for various network requirements. These models are designed to deliver reliable performance, security, and ease of management for modern networking environments.

The AT-FH824U is an 8-port Fast Ethernet switch, engineered to provide high-speed connectivity for small to medium-sized networks. It supports a variety of media types and has 24 Gigabit Ethernet ports, which allow for seamless integration with existing network infrastructures. The device employs a non-blocking architecture, ensuring that data packets are routed efficiently without bottlenecks. Each port can automatically negotiate speeds between 10/100 Mbps, making it versatile for various devices. The switch also provides advanced features such as VLAN support, enabling network segmentation for improved performance and enhanced security.

Similarly, the AT-FH824U-SW variant adds an important layer to network management with its smart features. This managed switch version allows network administrators to monitor and control traffic flow through simple GUI interfaces or command-line SNMP management. The integration of Quality of Service (QoS) capabilities ensures that critical applications receive priority bandwidth, enhancing overall network efficiency.

On the other hand, the AT-FH812U is a more compact model with 12 Fast Ethernet ports. Ideal for smaller office environments, it delivers reliable networking with the same level of performance as its larger counterparts. It also supports IEEE 802.1Q for VLAN tagging, providing improved network functionality and security. This switch can be mounted in a standard rack or placed on a desktop, adding to its versatility.

The AT-FH812U-SW incorporates managed functionality, allowing users to access advanced settings and configurations. With features such as loop prevention, broadcast storm control, and port mirroring, it offers the robustness needed for more complex networking scenarios.

Allied Telesis switches are built with energy-efficient technology, minimizing power consumption without compromising performance. Enhanced security protocols including port security and access control lists make these switches suitable for businesses focused on safeguarding their networks against unauthorized access.

Overall, the AT-FH824U, AT-FH824U-SW, AT-FH812U, and AT-FH812U-SW models offer a blend of technology and performance, catering to the diverse needs of modern network infrastructures. These switches deliver scalability, manageability, and security, making them an ideal choice for various networking applications.