Warranty
Altec Lansing Technologies, Inc.
One Year Limited Warranty
What Does The Warranty Cover?: Altec Lansing warrants that its products shall be free from defects in materials or workmanship, with the exceptions stated below.
What Is The Period Of Coverage?: For units purchased in European Union or Asia, this warranty runs for two years from the date of purchase. For units not purchased in Europe or Asia, this warranty runs for one year from the date of purchase. The term of any warranties implied by law shall expire when your limited warranty expires. Some states and/or Member States in the European Union do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
What Does The Warranty Not Cover?: This warranty does not cover any
defect, malfunction or failure that occurs as a result of: improper installation; misuse or failure to follow the product directions; abuse; or use with improper, unintended or faulty equipment. (For information on proper installation, operation and use consult the manual supplied with the product. If you require a replacement manual, you may download a manual from www.alteclansing.com.) Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What Will Altec Lansing Do To Correct The Problem?: Altec Lansing will, at its option, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured, or is out of stock, at its option, Altec Lansing may replace your product with a similar or better Altec Lansing product.
How To Get Warranty Service: To get a covered product repaired or replaced, you must contact Altec Lansing during the warranty period by email (csupport@alteclansing.com). You must include in your email, your name, address, email address, telephone number, date of purchase and a complete description of the problem you are experiencing. In the United States, you may alternatively contact Altec Lansing by telephone at
How Will State Law Affect Your Rights?: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Please note that in the European Union, you as a consumer might have other legal rights under national legislation of European Union Member States governing the sale of Altec Lansing’s goods. Those rights are not affected by this guarantee.
The above limited warranties and remedies are sole warranties and remedies available to purchaser, if, and to the extent, valid and enforceable under the applicable law.
Customer Service
The answers to most setup and performance questions can be found in the Troubleshooting guide. You can also consult the FAQs in the customer support section of our Web site at www.alteclansing.com. If you live in North America and still can’t find the information you need, please call our customer service team for assistance before returning the speakers to your retailer under their return policy.
Tel:
Email: csupport@alteclansing.com
If you live outside of North America, please visit our website at www.alteclansing.com and select your region to locate your country’s distributor.
For the most
International customers: For information regarding the distribution of Altec Lansing products in your country, please visit www.alteclansing.com and click on your region.
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