TROUBLESHOOTING GUIDE

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We have carefully tested and have found no problems in the supplied MX2106AV unit. However, we would like to offer the following suggestions:

8.1 LEDs ARE OFF

Cause 1: The power adapter is installed wrong.

Solution 1: Make sure the adapter output is connected to the POWER input jack on the unit. If one of the LEDs is still not on, see Solution 2.

Solution 2: Ensure the adapter is plugged into an AC outlet that has power. If the adapter has AC power and the LEDs are still off, see Cause 2.

Cause 2: The wrong power adapter is installed.

Solution 1: Please use the Altinex supplied external adapter (9V, 500mA). If one of the LEDs is still not on, please call ALTINEX at (714) 990-2300.

8.2 UNIT DOES NOT AUTO-SWITCH

Cause 1: The manual override switch is installed.

Solution: Remove the connection to the INPUT SELECT jack on the unit. If a plug is installed in the jack, even without a switch, the unit will not auto-switch properly. If the unit does not auto-switch with the plug removed, see Cause 2.

Cause 2: The signal is not active or is improperly formatted.

Solution 1: Remove the input signals from the switcher. If the IN 2 LED is OFF, call ALTINEX at (714) 990-2300. If the IN 2 LED is ON, see Solution 2.

Solution 2: Connect a properly formatted VGA type signal from to INPUT 1. If the switcher does not switch to INPUT 1, see Solution 3.

SWITCHER

Solution 3: Bypass the switcher and connect the output of the source directly to the display. If the display is good, then call ALTINEX at (714) 990-2300.

8.3 NO DISPLAY

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.

Cause 2: Manual override is ON.

Solution: Make sure there is nothing connected to the INPUT SELECT port on the switcher. If there is nothing connected, see Cause 3.

Cause 3: Signal is bad or missing.

Solution 1: Make sure the switcher output is connected to the monitor. If there is still no display, see Solution 2.

Solution 2: Remove both inputs to the switcher and connect the active signal form the source to INPUT 2. If there is still no display, see Solution 3.

Solution 3: Bypass the switcher and connect the output of the source directly to the monitor. If the display is good, then call ALTINEX at (714) 990-2300. If there is still no display, see Cause 4.

Cause 4: Cable connections are incorrect.

Solution: Make sure the cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no display present, see Cause 5.

Cause 5: The display has a problem.

Solution: Make sure the display has power and is turned ON. If there is still no display, please call Altinex at (714) 990-2300.

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Altinex MX2106AV manual Troubleshooting Guide, Unit does not AUTO-SWITCH, No Display

MX2106AV specifications

The Altinex MX2106AV is a versatile AV switcher designed to simplify the management of audiovisual signals in various environments, including conference rooms, classrooms, and event spaces. This model boasts a comprehensive set of features that enhance both functionality and usability, making it a reliable choice for a wide array of applications.

One of the primary characteristics of the MX2106AV is its ability to handle multiple input sources. It supports a mix of analog and digital signals, allowing users to connect a variety of devices such as laptops, projectors, and video conferencing equipment. The switcher includes six inputs, accommodating HDMI, VGA, and composite inputs, ensuring compatibility with a wide range of AV equipment.

The MX2106AV utilizes advanced video processing technologies, including high-definition video scaling and signal conversion. It guarantees optimal image quality, allowing users to display content in resolutions up to 1080p. This system is particularly beneficial for environments that require crisp visuals for presentations and video playback.

In terms of control and integration, the MX2106AV features an intuitive user interface designed for ease of operation. It supports RS-232 and IR control, making it compatible with various control systems. This flexibility enables system integrators to easily incorporate the switcher into existing AV setups. Additionally, the device includes an on-screen display (OSD) that provides real-time feedback on input selections and system status, enhancing user experience.

Another notable feature of the MX2106AV is its audio capabilities. The switcher provides a seamless audio switching experience, supporting both embedded HDMI audio and separate analog audio inputs. This functionality ensures that audio sources are synchronized with video signals, eliminating delays and enhancing overall performance.

Durability and reliability are key attributes of the MX2106AV. Built with high-quality components, this switcher is designed to withstand the rigors of frequent use in commercial environments. The unit is also compact, allowing for easy integration into various setups without taking up excessive space.

In conclusion, the Altinex MX2106AV is a powerful and flexible AV switcher that meets the demands of modern audiovisual applications. With its extensive input options, advanced video processing, intuitive control features, and robust design, it stands out as a premier solution for managing AV signals in professional settings. Whether for corporate presentations or educational use, the MX2106AV is well-equipped to deliver high-quality performance.