Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at
Topic | Possible Cause | Solution | |
OPERATION |
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Appliance not working | Power outage |
| Make sure appliance is plugged in. |
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| Verify that circuit breaker is not tripped. |
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| Replace household fuse but do not change fuse capacity. |
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Frequent cycling of surface element or | Normal |
| Element cycles to maintain proper heat and to prevent |
warming zone |
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| damage to smoothtop. |
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Oven not working | Programming error |
| Shut off power to oven for five minutes by switching off |
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| circuit breaker. Reset circuit breaker and try oven again. |
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Clock and timer not working | Power outage |
| Make sure appliance is plugged in. Verify that circuit |
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| breaker is not tripped. Replace household fuse but do not |
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| change fuse capacity. |
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Oven light not working | Loose bulb |
| Check for loose bulb. Tighten. |
| Burnt out bulb |
| Check for burnt out bulb. Replace if necessary with an |
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| appliance bulb. |
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Self Clean not working | Programming error |
| Shut off power to oven for five minutes by switching off |
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| circuit breaker. Reset circuit breaker and try oven again. |
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Oven door will not unlock | Oven is |
| Allow cycle to complete. |
| Oven still hot |
| Will not unlatch until a cooler temperature has been |
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| reached. Do not force door |
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| May blow cooler air on latch area with hair dryer at cool |
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| setting to quicken process. |
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Oven not clean after a self clean cycle | Too much soil, grime left in |
| Wipe out and remove excess soil prior to running self- |
| oven |
| clean cycle. |
| Soot remains in oven after |
| Normal. |
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| cycle |
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Locked light displayed | Door locked |
| If oven is hot, allow to cool rather than trying to force door |
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| latch open. |
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Display flashing | Power failure reset clock |
| Press CLOCK. |
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| Service code |
| Shut off power to oven for one to two minutes by |
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| switching off circuit breaker. Reset breaker. If continues, |
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| contact service department. |
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Oven smokes the first few times used | Normal |
| Minor smoking is normal the first few times the oven is |
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| used. |
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COOKING |
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Food not baking properly | Various causes |
| See Cooking, Common Baking Problems |
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Food not roasting properly | Various causes |
| See Cooking, Roasting |
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Food not broiling properly | Various causes |
| See Cooking, Broiling |
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Oven temperature too hot or cold | Calibrate oven temperature |
| See Using the Oven Control, Oven Temperature |
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| Control Adjustment |
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Oven has strong odor | Normal |
| Ovens will have a ‘new’ odor. Run a |
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| remove the odor. |
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Not boiling or cooking fast enough | Improperly sized cooking |
| Make sure pans fit heating elements. See Cookware |
| utensils |
| Requirements. |
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