AMD HD 2400 manual Reference, Troubleshooting

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Reference

This topic provides information on troubleshooting, updating AGP/ motherboard chipset drivers, reinstalling drivers, where to get additional accessories, and how to register your product, plus warranty and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems. For more help, contact customer care at ati.amd.com/support or your PC manufacturer.

General Troubleshooting

Problem	Possible solution
Computer does	• Verify that the installation instructions were properly
not boot-up	followed.
properly	• Check that the card is properly installed in the system
	and connected to the monitor.
	• If you have problems during start-up, restart the
	computer in Safe Mode.
	While starting Windows® XP, press and hold F8 until
	you see the Windows® Advanced Options Menu. Use
	the arrow keys to select Safe Mode and then press
	Enter.
	• Check the system configuration utility of the operating
	system for the interrupt assignments.
	• If the computer has on-board graphics capability, you
	may need to disable it on the motherboard. For more
	information, see the computer documentation.
No display	Make sure:
	• The card is seated properly in its expansion slot.
	• The monitor cable is securely fastened to the card.
	• The monitor and computer are plugged in and receiving
	power.
	• You selected the appropriate monitor when you
	installed the driver.
	• If you are installing an AGP graphics card, make sure
	you have the latest version of the AGP Motherboard/
	Chipset drivers.